Our client fell in Morrison’s supermarket and suffered ligament damage to her right ankle. At the time of the accident, the claimant was at the tills paying for her shopping when she slipped on a flower head which was on the floor. The ligament damage to her ankle required her to have an operation to remove her heel bone and for it be pinned and plated, this resulted in her having to have a period of 6 months off work.
Our client approached two other law firms prior to instructing Express Solicitors, both of whom failed to take the case further as Morrison’s denied liability. Morrison’s then went on to deny liability for a third time after Express Solicitors initiated the claim. After reviewing the denial and disclosure from Morrison’s, our clients case was reviewed as having good prospects of success by a partner of the firm and proceedings were issued. Morrison’s did not have any evidence to prove that they kept the area safe and clean and therefore failed in their duty to keep the public safe from harm.
Express Solicitors settled a case where other law firms thought she had none and didn’t fight to get justice for an injured woman. The case was settled for £3,500 by Express Solicitors.