When you go on holiday the last thing you think about is having an accident. Unfortunately this was not the case for Lorraine Vale.
On 15th September 2013, Mrs Vale visited Woolacombe Sands Holiday Park in Devon. Whilst travelling through the park on her mobility scooter, Mrs Vale hit a lump of concrete which was present on the road and fell from her mobility scooter landing on the floor and injuring her back.
Woolacombe Sands Holiday Park admitted liability in the matter and so the client was sent to see an Orthopaedic Surgeon to assess her injuries where it was opined Mrs Vale had sustained a fracture to her lower back. The expert expected the client to recover within 6-9 months but as she was still experiencing pain in the lower back, an appointment with a Pain Consultant was recommended.
After seeing a Pain Consultant it was apparent that Mrs Vale had developed a pain condition and was struggling with everyday life as a result of the accident and needing to take morphine on a daily basis.
The Defendants made an initial offer of £4,015 to settle the claim which both Express Solicitors and the client did not think was a suitable amount due to the pain and suffering the client had and still was experiencing.
After further medical evidence was disclosed to the Defendants they made a further offer of £20,000 to settle the claim.
On 21st May 2017 after negotiations between the client’s solicitor, Leanne Rowley and the Defendant, the case was settled for £37,500. This was an excellent result considering the Defendant’s first offer and the client was extremely happy with the outcome and grateful for Express Solicitors’ help throughout the claims process