Alison Turner is a Portal Submission Team Supervisor & Litigation Executive in the Road Traffic Accident department, having initially joined Express solicitors in October 2017 in our New Client Team.
Alison mainly works on claims arising from accidents that involve motor vehicles. Her role is to gather all the necessary information to begin a claim and then to submit that claim to the other side via the claims portal.
When asked what she likes best about her role, Alison Commented “I have a great team around me who support and help me to be the best I can be. Having such a brilliant team goes a long way in making a sometimes stressful role a lot easier.”
“I always do my best for each and every client! My empathy and genuine care for my clients ensures that I will always do my upmost to provide the best service possible. I take the time to build a relationship with each client as I believe that a strong relationship from the outset benefits both the client and myself.”
“I always make sure that each client understands what steps I am taking to progress their claim and that they can contact me whenever they feel the need to discuss anything that may be bothering them. My role is very demanding, but I ensure that each client knows that I am just a phone call away and that I am always happy to help!”
Alison is also a qualified hairdresser and eyelash technician. Alison explained, “I decided to take that path when I realised that I could provide a service that people love that would fit around my family life – I also love to make ladies look and feel even more beautiful than they already are! I built up a loyal client base who soon became friends of mine!”
“I decided that I wanted to choose a different career path and chose to go back into education and study Law, I’ve always wanted to help people and felt that getting justice for people was the best way to do that. I graduated from the University of Liverpool in 2017.”
Read Alison’s blogs