Rose Oliver is a Solicitor Advocate working in the Occupier’s and Public Liability department, having joined Express Solicitors initially in the New Client Team in January 2014.
The Occupier’s and Public Liability department is headed up by Partner, Daniel Slade, and claims of this nature often involve quite unusual and complex circumstances. Rose enjoys the constant challenge that this brings, as it allows her to continuously learn new things and expand her skill set.
When asked about how she makes a difference to clients, Rose explained: “I try to exude positivity – it’s amazing the effect it has on others moods and their response to you! Positive things come to positive people, as clichéd as it sounds. Clients love to hear a cheerful voice on the phone, but I understand it’s also essential to be well informed on their case. I believe that you can never underestimate how showing a general interest in clients can help build rapport – that’s where loyalty starts.”
Before joining Express Solicitors, Rose completed a Law degree at Lincoln Law School. Rose also gained a distinction in the Legal Practice Course (LPC) which she completed at the College of Law in Manchester.
Read Rose’s blogs