We cover all legal costs, never charge upfront fees, and we only get paid if you do.
Unlimited legal advice
Get unlimited, no-obligation support. We'll explain your rights—no cost, no pressure.
Max Compensation
In 99% of cases, we recovered more compensation than the insurer’s first offer.
Experts in Tough Cases
Let us handle your case. Our specialists can step in anytime—even on cases others reject.
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
Unlimited legal advice
Get unlimited, no-obligation support. We'll explain your rights—no cost, no pressure.
Max Compensation
In 99% of cases, we recovered more compensation than the insurer’s first offer.
Experts in Tough Cases
Let us handle your case. Our specialists can step in anytime—even on cases others reject.
Trusted by over 120,000 people
We win the cases other law firms can’t.
Our customers rate us as excellent
Trustpilot 4.7/5 5,565 reviews.
We’re fully regulated
By the Solicitors Regulation Authority.
Make a claim for housing disrepair
Claiming for housing disrepair can be traumatic, particularly if you’re worried about claiming against your landlord. Our expert legal team will guide you through the process and give you all the advice you need to put you at ease.
We’ve helped hundreds of people get their homes repaired quickly so they can get on with life, we’ve also recovered thousands of pounds in compensation for housing disrepair claims – we’ll even obtain a court order to make your landlord complete the necessary repairs. We’re committed to helping you get the repairs and compensation you are entitled to.
Housing disrepair claims we can help with
The range of housing disrepair claims we’ve helped people on is far too long to list here, but some of the more common disrepair claims involve:
Damp and mould
Leaking sinks
Leaking radiators
Leaking toilets
Why should you choose us?
100% No-Win-No-Fee
Contact us with the comfort of knowing you’ll never be at financial risk when you claim with us. We cover all legal costs, never charge upfront fees, and we only get paid if you do.
Advanced payments available
We understand how an accident can affect your financial position. We always look to collect an early compensation (interim) payment where possible.
We can take over your case
With legal specialists for every type of accident claim, we can take over your claim at any stage from another solicitors. We take pride in winning cases other firms turn down.
The claim process
We are completely transparent with our clients. Not only do you know exactly how we’re representing you, you’ll also know exactly where you are in the claim process.
Consultation
Get impartial no win no fee legal guidance with a free initial no-obligation consultation.
On your side
We’ll use our experience and expertise to build the strongest legal argument for your claim.
Supporting your claim
Including medical assessments to ensure your claim is valued correctly.
Litigation
We negotiate the maximum amount of compensation for you, representing you in court if needed.
How do I know if I can make a housing disrepair claim?
No-one should have to live in a house that is in a state of disrepair, particularly when you are renting the property from a landlord. If you are a tenant in social housing and are suffering from poor housing conditions, we could help you claim compensation and get the problems fixed.
Our highly experienced and award-winning team have a strong pedigree and reputation for helping people recover housing disrepair compensation. We act for tenants who have been living in disrepair, have notified their Landlord of the disrepair, and the Landlord has failed to repair the problem to an acceptable standard or at all.
Recent successful claims
Even though we take on cases other firms won’t, we win 9 out of 10 cases.
Failure to repair leads to compensation
We recovered £3,500 for Mrs R after the Landlord failed to repair the cause of damp in her living room.
£5,000 compensation for a damp bedroom
We recovered £5,000 for Mr E after the Landlord failed to repair the cause of damp in his bedroom
Faulty staircase leads o £15,000 payout
We recovered over £13,000 for Miss W after the Landlord failed to repair a loose bannister on her staircase
Find out about your claim
We’ll instantly tell you if you have a legal right to claim.
We know that making a claim for compensation can feel daunting. We work hard to make it as simple and straightforward for you as possible. We’ll guide you throughout the whole process.
Here are some of our most frequently asked questions about claiming.
How long will it take to make a housing disrepair claim?
Typically, a straightforward housing disrepair compensation claim will take 6-18 months to settle. Some will be quicker and other, more complex cases (or ones that go to court) can end up lasting a couple of years.
How much compensation will I get?
Each case is valued differently depending on the specific circumstances, the extent of the disrepair, and how the landlord has responded to your complaints. Some cases are worth thousands of pounds in compensation.
Will I get evicted by making a claim?
Your landlord cannot evict you for making a housing disrepair claim. We can advise you on your rights if you’re worried about this.
Will the claim cost me anything?
All our housing disrepair claims are offered to you on a no-win no-fee basis. This means that in the unlikely event we don't win your claim, you won't have to pay anything.
Treating our customers fairly
We’ve spent the best part of two decades refining our claim process to make it as easy as possible for you to claim. Here’s just some of the things you can rely on with us:
We have one of the highest ratios of support staff to lawyers in the UK. We’ve built our legal teams to support our solicitors so they can focus on your claim, ensuring it progresses as quickly as possible.
We’ll go to court if we need to. Unlike many firms, we won’t compromise on the value of your claim. We’ll never accept a lower offer just to speed up a claim.
We’ve invested heavily in IT to ensure the claim process runs as quickly and smoothly as possible.
We’re completely independent. Your best interests are always considered first.
We understand that your privacy matters. We’ll never share your data with anyone else.
We’re a fully authorised and regulated law firm, not a claims management company.
“Unlike many firms, all of our cases are managed by qualified solicitors. Handled with skill and great care, our solicitors provide unrivalled dedicated legal support through the claim process, ensuring you will always receive the maximum amount of compensation.”
Award winning customer service
Our client experience is built on our service pledge.
We will always treat you with honesty and politeness.
We will always take time to learn about your and the impact of your injuries.
We’ll prepare your case in a way that gives you the best possible chance of success.
We will always push your case forward.
We will always tell you where your case is up to.
We will always be responsive to you.
We will seek interim payments for you where possible and appropriate.
We will always act immediately if you raise any concern.
Express Solicitors was founded in 2000 to help injured people like you claim compensation you are legally entitled to.
Over the last twenty years, we’ve recovered over £160 million in compensation for more than 20,000 people and helped tens of thousands more with legal advice and support.
We’re known as a friendly and trustworthy company by our clients, and because we take on claims that other law firms have turned down, we really do show commitment to helping injured people get their lives back on track.
We are fully authorised and regulated by the following organisations: