Charlotte Nightingale is a Trainee Solicitor in the Road Traffic Accident Department at Express Solicitors, having initially joined the firms New Client Team in September 2018.
When asked what she likes best about her job role, Charlotte commented, “I love the varied nature of my position in the RTA department. The best part about my job has got to be the contact I have with clients. I love having the ability to speak to clients daily. No one conversation is ever the same which makes the job so interesting. “
Charlotte went on to say, “Its great having the ability to put the clients mind at ease during a single telephone conversation- by explaining the process in a way that the client understands they feel comfortable during what is often seen as a daunting process initially.”
Charlotte believes she always puts her clients first. To ensure, she makes the most out of her day she plans her days accordingly, as it helps her to work efficiently, efficiently and as Charlotte highlights “in the best interest of my clients.” Charlotte describes herself as “hardworking and dedicated to providing the highest possible standards for my clients.”
Charlotte initially studied at University of Liverpool and received an undergraduate degree in Law, and then went on to complete her LPC along with a Master’s in law at the University of Law in Manchester.