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Management

The senior team of Express Solicitors.

James Maxey

Managing Partner

James Maxey

Managing Partner

James Maxey founded Express Solicitors in September 2000, and as Managing Partner has overseen the steady growth of the business.

Now one of the UK’s leading independent specialist Personal Injury Law firms, James has established the firm’s reputation as tough litigators who provide an unrivalled level of customer service.

James’ vision for Express Solicitors has involved placing a huge emphasis on training new solicitors, enabling Express Solicitors to attract some of the brightest legal talent in the UK. James concurs with wartime Prime Minister Winston Churchill who believed that “to improve is to change; to be perfect is to change often“.

A qualified solicitor with over twenty years experience, James was a Law Society Personal Injury Panel member for over ten years.

James is well known in the industry for having a superb success rate with uncertain and non-standard claims. These include a substantial settlement for five children who tragically lost both parents in an air crash.

Notable media appearances include appearing on BBC Breakfast TV, BBC Radio 4′s You and Yours programme as well as at an ABS seminar where he was invited to speak as an industry expert.

Originally from Southport, James now resides in Cheshire with his wife and children. Combining the roles of Managing Partner and the father of twins means his free time is at a premium, but when he does get the opportunity he indulges in his passion for scuba diving.

James Maxey in the news

BBC Radio 4 discussing the whiplash reforms

Claims Magazine Interview

Manchester Evening News – Revenues Rise at Express Solicitors

YouTube Video – James Maxey Appears on BBC Breakfast 

YouTube – James Maxey Appears on BBC Radio 4

Manchester Evening News – Express Solicitors Acquires Lavin Copitch Solicitors

The Business Desk – Express Solicitors Secures ABS License

YouTube Video – James Maxey discusses the Eclipse case management system

The Law Society Gazette – My Legal Life with James Maxey

The Lawyer Online – 35% Increase in Turnover

The Lawyer Online – James Maxey Interview

The Business Desk – Profits hit £1.36m at PI Firm Express Solicitors

Manchester Evening News – James Maxey lets us into the Secret of his Success

Manchester Evening News – Express Solicitors Fee Income Rise 28%

BBC Radio 4

YouTube Video – James Maxey speaking at ABS Seminar in Liverpool

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Daniel Slade Express Solicitors

Daniel Slade

Senior Partner – Head of Occupiers’ & Public Liability

Daniel Slade

Senior Partner – Head of Occupiers’ & Public Liability

Daniel Slade is a Director and Senior Partner of Express Solicitors Limited and has been with the company since 2003. Daniel is head of the firm’s public liability team dealing with particularly complex cases. These include: pharmaceutical and product liability claims, group actions, sporting accidents, all types of foreign accidents, including those on aircraft’s and cruise ships, as well as cases involving complex European aspects of law.

Daniel deals with serious and catastrophic injury claims in high courts with a value in excess of £1m, having a particular expertise in brain injury, spinal injuries, cases involving amputation, pain syndromes and fatal accidents.

Daniel led the litigation in the United Kingdom against GlaxoSmithKline for type 2 diabetes sufferers, contending they suffered heart attacks, strokes and heart failures, including many deaths as a result of the medications, Avandia, Avandamet and Avandaryl, being prescribed to the majority of type 2 diabetes sufferers from 1999 for more than 10 years.

Additionally, Daniel dealt with many high-profile cases, suing Argos and other large furniture suppliers for skin conditions suffered by many individuals from their ‘toxic sofas’, suing Harvey’s for breathing conditions suffered as a result of a sofa protecting spray they sold, suing DuPuy for metal-on-metal hip replacements made, and more recently suing many cosmetic surgeries for ladies having suffered with ruptured PIP breast implants.

Daniel was classed as a Recommended Lawyer in the 2017 Legal 500 who said of him.

Express Solicitors Ltd has a ‘very professional and caring team’ that includes the ‘knowledgeable’ Daniel Slade, who ‘asks the right questions’

Daniel has represented sports personalities competing on a National level, TV personalities and even Judges.

His favourite quote comes from Chinese author on military strategy, Sun Tzu “If you know the enemy and know yourself, you need not fear the result of 100 battles. If you know yourself but not the enemy, for every victory gained you will suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle”.

In 2013, Daniel was nominated under the ‘Young Lawyer’ category for the North West Insider Young Professionals Award. The Young Professionals Award provides a superb showcase for excellence in the Manchester professional community; all nominees have to be under the age of 35 coming from a range of different professional backgrounds. Daniel is also recognised as a Law Society Personal Injury Accreditation Scheme member.

Daniel is currently representing individuals, including a gentleman in his 40’s from Manchester who lost his entire right leg (from just below the hip) as a result of a broken leg at work resulting in an infection; a gentleman in his 20’s from London who tripped on a paving slab, suffering ruptured tendons in both knees and went on to suffer negligent treatment at hospital leaving him permanently disabled and many individuals having been struck at speed by vehicles when crossing the road, causing them disabling brain injuries. He also represents individuals who’ve suffered brain injuries as a consequence of being placed on ventilators following admission to intensive care.

In the news

Express Solicitors success in Arriva North London case

The Business Desk

The Guardian

The Guardian

Daily Mail Online

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John Maxey

Special Advisor

John Maxey

Special Advisor

John Maxey, elder brother of James Maxey, recently joined Express Solicitors’ board as a special advisor.

After graduating in Mechanical Engineering from Imperial College London, John started his career at Andersen and qualified as a Chartered Accountant, specialising in M&A and becoming a partner in 1995. In 2002 he joined Deloitte as a partner in London, specialising in private equity, and from 2013-17 he was a member of Deloitte LLP’s main board.

In 2017 he became a partner in leading private equity firm CVC Capital Partners, where he deals with private equity funds and investment operations. Over the years John has helped the Company’s Management Team with planning for the future of Express and now joins the Board to help Express in its next planned growth strategy.

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Liam Wynne

Partner - Head of Operations

Liam Wynne

Partner - Head of Operations

Operations Partner, Liam Wynne is our first non-legal Partner at Express Solicitors. Since joining the firm in May 2010, he has also served as Assistant Manager and Office Manager before taking up his current role.

Liam works with all departments to make sure everyone is working together and pulling in the right direction. Liam states: “Operations is all about trying to find the most effective ways of performing all functions within a production or service environment. If you like, it’s a combination of the glue that holds things together and the oil that ensures smooth running of the business”.

Liam has a good all-round experience and knowledge of business gained from working in various management roles within both the financial services and legal sector. Operations requires a good understanding of each employees role without ever becoming a specialist and Liam’s natural desire and ability to assimilate new information has proved useful to this end.

Blessed with a good memory, Liam is able to keep tabs on everything that is going on within an extremely busy firm. A calm and analytical approach helps him give assistance and advice to other departments on opportunities for improving systems and procedures that it can sometimes be difficult to spot internally. Liam is also responsible for managing the ICT infrastructure for the entire firm.

Manchester born and bred, Liam lived in Sheffield briefly whilst at university before returning home to work in Financial Services as both a manager and financial advisor for seven years. He then changed to a management career in the legal sector and has never looked back.

The firm sponsored Liam to do a Master’s degree in Business Administration at Manchester Metropolitan University. This course included units involving; financial analysis and management; managing human performance; management for business excellence; managing customer value; contemporary issues in the international environment; corporate and business strategy in an international context; strategy implantation; and organisational renewal and change.

He is a member of the Law Management section of the Law Society, the Chartered Management Institute, and the Association of MBA’s.

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Stephen Bolton

Finance Director

Stephen Bolton

Finance Director

With over 20 years accounting experience in the Financial Services sector, Stephen is a qualified Chartered Management Accountant.
Stephen gives a financial and commercial steer on all strategic and business decisions, including the conduct of due diligence on potential acquisitions and the commercial response to new competitors in the market.

In a prior role Stephen led the finance function through the turbulence created by sale from private equity owned business to PLC ownership and back to private equity; ensured business continuity through 3 owners, 3 Managing Directors and 4 Accounting systems in a 5-year period.

Stephen has successfully managed the sometimes conflicting priorities of private equity, corporate plc finance departments and the main board under three different owners.

With a history of running large and small finance teams, including mentoring team members through their studies and building teams to create successful and robust functions. Stephen believes strongly in ensuring the finance function has strong systems and controls in order to add value and support to the business.

Stephen likes to look beyond the confines of the finance discipline, seeking areas to add value and not afraid to recommend and take difficult decisions in the best interests of the organisation. Measured and confident, with the gravitas and experience required to manage the often conflicting interests of stakeholders, a professional who is trusted to get the job done and who inspires the confidence of his team and of the Executive. Combines functional and financial intelligence and highly experienced in the management of change.

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Carole Jones

Partner - Head of HR

Carole Jones

Partner - Head of HR

Carole is a Partner at Express Solicitors and heads up the Human Resources department, responsible for the full employee remit within the Express Group. Her role involves everything within the employee pipeline from recruitment, planning, induction, training, assessment and talent management. Carole believes that part of her role is to raise expectations and performance in the form while helping foster an environment that is forward looking, adopting a “Can Do” attitude.

Carole is a Chartered CIPD member. She has completed a Masters in Human Resource Management and a BSc in Business. Prior to joining Express Solicitors, Carole worked within a North West Top 500 company for 2 years and prior to that for a digital media company over 5 years which consolidated her extensive HR experience in mergers, acquisitions, restructuring and management buyouts. Carole joined Express Solicitors due to the fast pace of working for an owner-led business and the firm’s strong commitment to excellence.

Bringing a wealth of experience working in different business sectors, Carole enjoys working with the Management Team and employees throughout Express Solicitors and has seen pivotal growth during her tenure at the firm. People are the most important asset to a Company and Express Solicitors takes great care and commitment to promoting and developing staff from within.

Carole is an Ambassador for Forever Manchester and leads the firm’s charitable roadmap which has led to Express Solicitors winning Corporate Supporter of the Year and a host of activities from sky diving to the 10km run. The firm has spearheaded brand new initiatives with Forever Manchester such as panel grant awards and Community Reporters to highlight the fantastic contribution we make to so many community groups. Express Solicitors are proud to make a real difference to many lives.

Carole enjoys walking at weekends and lives near the Peak District which allows for easy travel to beautiful places. She is blessed with two children and a cat, with another on the way (kitten not child!). Having taken A-level French, she enjoys torturing the good people of France on an annual basis with her franglais; usually visiting the South West of France. Also, having married a Welsh man, the family enjoys plenty of trips to beautiful North Wales. Carole keeps herself busy and enjoys reading books such as 7 habits, Blackbox Thinking, Grit et al. These books are recommended to all – they have been really important to Carole’s personal and professional life.

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Partner - Head of New Client Team

Partner - Head of New Client Team & Compliance Officer for Legal Practice

Partner - Head of New Client Team

Partner - Head of New Client Team & Compliance Officer for Legal Practice

Laura Edgeley is a Partner at Express Solicitors, having been with the firm since 2006, completing her training contract here and qualifying as a Solicitor in 2008.

Laura became a Partner in 2012. Laura has previously handled a mixed caseload including Road Traffic Accidents and Employers Liability cases although latterly specialised in Occupiers and Public Liability claims with a keen interest in horse riding and other sports related accidents and has previously achieved Law Society specialist Personal Injury Panel member.

With 13 years of experience at Express Solicitors, Laura now heads up and has a very active role in our Quality & Progression Team having had many years file handling experience and being responsible for the implementation and improvement of many of the firms reporting procedures.

Since October 2018 Laura is also the Head of our large New Client Team, the first point of contact for all new clients and she is also responsible for the day to day supervision of the Criminal Injuries Compensation Authority Team. A varied day to day life in the office but loves every second. Laura is also the Data Protection Officer for Express Solicitors.

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Robin Patey

Partner – Road Traffic Claims and Compliance Officer for Finance and Administration

Robin Patey

Partner – Road Traffic Claims and Compliance Officer for Finance and Administration

Robin Patey is a Partner at Express Solicitors, having been with the firm for nearly 20 years Robin specialises in serious injury claims and has vast experience and an impressive success rate in complex, high-value Personal Injury claims of all kinds.

As a Partner in Express Solicitors since 2002, Robin has been instrumental in shaping the firm’s vision over the past ten years as it steadily grew to become one of the UK’s leading specialist Personal Injury Law firms.

He points to the understanding he fosters with his clients as one his personal strengths. “A good understanding of my client’s needs when they face very difficult time following severe injuries is important”, says Robin. “Often this is the most difficult time in a client’s life they may have lost or face losing their job, experience relationship difficulties or breakdown, be in severe or even unmanageable pain, not be able to play with their children or follow hobbies they have spent their life enjoying”.

Robin uses his vast experience to empathise and sympathise with clients who find themselves victims of Personal Injury and does the utmost to assist them in by pursuing their rightful compensation from the responsible party.

Robin has recently take on a role as a Member of Independent School Appeals Panel.

Robin was also mentioned in the 2017 Legal 500 with Legal 500 giving him a Recommended Lawyer accolade Legal 500 said of Robin Patey.

Partner Robin Patey is also singled out for his handling of cases.

Robin is also a member of the North West Insider’s ’42 under 42′ which is a group comprising of 42 members from the North West who are all under the age of 42. The North West Insider describes members of the group as ”successful and inspirational individuals who run their own businesses or work high up in a large organisation.

In the news

Manchester Evening News

The Business Desk

North West Insider

Legal Futures

BBC Radio 5 Live

BBC Radio Manchester

 

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Richard Lowery Express Solicitors

Richard Lowery

Partner - Head of Employer's Liability

Richard Lowery

Partner - Head of Employer's Liability

Richard Lowery has been a Partner at Express Solicitors since May 2012.

Richard is head of the firm’s Employer’s Liability Department dealing with complex cases, overseeing a team of Solicitors specialising in cases involving Personal Injury sustained in the workplace. Regarded as an empathetic and considerate solicitor, Richard invests time to foster a strong rapport with every individual and family he represents. He has a meticulous eye for detail, effortlessly examining the fine detail within each individual case, identifying the potential strengths and weaknesses of a claim from an early stage.

Richard deals with serious and catastrophic injury claims suffered in all circumstances, with experience of claims involving spinal injury, brain injury, pain conditions and claims involving amputations. Richard is also our training principle and devotes a lot of time bringing on Trainee Solicitors and those looking for a career in the law.

Richard is Accredited by the Law Society Personal Injury Panel.

Richard was also named within the 2017 Legal 500 as a recommended Lawyer Legal 500 said of RichardTop_tier_firms

Express Solicitors Ltd has a ‘very professional and caring team’ that includes the ‘knowledgeable’ Richard Lowery .

In the news

Richard Lowery on Radio 5 live discussing the proposed changes to victims of road traffic accidents and the government’s decision to deny compensation to those victims

Richard Lowery has appeared in the following online publications:

Lancashire Telegraph

North West Insider

BBC Radio Manchester

 

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Sharon Denby

Partner - Head of Costs

Sharon Denby

Partner - Head of Costs

Sharon has dedicated her career to helping individuals after serious injury. In particular she has specialised in brain injury and the devastating effect this can have on the individual and their loved ones.

She has brought many actions for clients against the Ministry of Justice and the Police. Her area of expertise is Employment liability. She was part of the legal team on the case of Ziemniak v ETPM Deep Sea Limited [2003] EWCA Civ 636 bringing a right of action under the Merchant Shipping (life Saving Appliances) Regulations 1980, SI 1980/538 for a brain injured client.

Sharon is a skilled negotiator and has a reputation for getting things done. As a partner at Express Solicitors, she has headed various Departments and supervised over 30 lawyers.

Sharon currently heads up the Costs and Budgeting Department at Express, where she manages a team of skilled lawyers in this complex area of law that is now a main feature of civil ligation. Sharon trains, mentors and develops her team to a very high standard in this growing area of legal practice. Sharon cites her keen eye for detail as one of her strengths as a solicitor and her motto is “always be prepare for the worst, and then nothing can take you by surprise in this unpredictable area of legal practice”.

In-keeping with the whole ethos of Express, Sharon takes training and development very seriously. When asked for her favourite quote, Sharon recalls the classic Irish playwright George Bernard Shaw who famously said “progress is impossible without change and those who cannot change their minds cannot change anything”.

With 20 years experience in civil litigation, she is very well placed to lead the firm forwards to expand and grow their practice area in costs. She additionally consults with other partners on complex case decisions and has an active role in the management of the Firm.

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Kimberley Kirkby Express Solicitors

Kimberley Kirkby

Head of Road Accident Claims

Kimberley Kirkby

Head of Road Accident Claims

Kimberley Kirkby is a Partner at Express Solicitors and heads up the Road Traffic Accident Claims department. Specialising for a number of years in claims involving accidents in the workplace Kimberley headed up a sub team in our Employer Liability Department before moving across to RTA, continuing to work on cases involving both accidents in the workplace and also Road Traffic Accidents resulting in serious injuries.

Hugely popular within the firm, Kimberley has been at Express Solicitors since 2007 and the people friendly skills which have endeared her to her colleagues are also used to good effect when communicating with clients.

Joining the firm initially as a paralegal, Kimberley’s rise to Partner and latterly Head of Department, reflects the firms excellent training programmes. In conjunction with her work at Express Solicitors, in 2011 Kimberley was appointed secretary of the New to Personal Injury Group, part of the Association of Personal Injury Lawyers (APIL). Kimberley has since been appointed in the role of Secretary to the APIL North West Regional Group, a position she stepped down from after a number of years’ service.

Kimberley has extensive experience in dealing with Employer’s Liability claims, with specific expertise and interest in Armed Forces personnel cases as well as in serious injury Road Traffic cases.

Kimberley has extensive experience with Employer’s Liability claims.

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Carol Brooks-Johnson

Partner - Head of Clinical Negligence

Carol Brooks-Johnson

Partner - Head of Clinical Negligence

Carol Brooks-Johnson is a partner and head of the Clinical Negligence Department – a department that undertakes all types of negligence claims against individual medical practitioners and institutions.

After obtaining a law degree from the University of Birmingham, and attending the College of Law in Chester, Carol was admitted as a solicitor in England and Wales and began working in Leeds.  Over the past 25 years she has worked mainly in the north of England but did relocate temporarily to Australia – being admitted as a solicitor and barrister in the Supreme Court of Western Australia. Prior to going to Australia, Carol had been a member of the Law Society’s Personal Injury Panel for 18 years.

For the majority of her career, Carol has undertaken personal injury and clinical negligence claims on behalf of the injured party.  Her work has been varied, particularly acting for those who have suffered catastrophic spinal and brain injuries and those suffering the consequences of a fatal accident.  In the clinical negligence arena cases have involved the various acts and omissions of numerous medical practitioners and institutions including birth injuries, delayed diagnosis and misdiagnosis against the NHS and private bodies. General practitioners, dentists, opticians and hospitals have all been pursued.   Carol acts for both adults and children.

Memorable personal injury cases include acting for the mother of a child who drowned whilst at nursery, acting for the father of a girl killed whilst in the care of social services and acting for a pilot who suffered severe spinal injuries in a gliding accident.

Clinical negligence cases have included the GP whose continuous prescribing of antibiotics led to black bone disease, the dentist who caused a brain injury by puncturing the sinus cavity, the optician whose dilatory response to a detached retina led to blindness, the baby who suffered a fractured skull / brain injury during a forceps delivery and the hospital which missed breast cancer when screening images were mixed up. [An Australian case involved a fire fighter who was bitten by a snake whilst tackling a bush fire!]

In addition to pursuing claims, Carol has invariably held management positions at the same time – leading teams, training, ensuring compliance with external rules and regulation and being involved with practice development.

Not afraid to push the boundaries, Carol brought the first claim arising out of passive smoking to court in 1998 and championed stress at work claims in the late 1990s and early 2000s.  Being described as “tenacious” by the opposition is a great accolade.  She enjoys advocacy in different types of courts and tribunals, including inquests – having contributed to the Luce Report on inquest reform in 2003.

Carol is no stranger to the media – writing articles for publication and appearing on television and the radio – to discuss various claims or legal issues.

In a society where there is much criticism of the so-called, “compensation culture,” Carol is a firm believer that when an innocent party is seriously damaged by another – through negligence – then they should be helped to make the best recovery possible, as quickly as possible.

When not at work Carol is a member of her local Air Cadets Civilian Committee, member of the Ecclesiastical Law Society and has just finished the Church Universities’ Certificate in Ministry at Chester University. Relaxation involves reading, music and walking.

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Nyssa Crorie

Partner – Barrister – Head of Advocacy

Nyssa Crorie

Partner – Barrister – Head of Advocacy

Before joining Express, Nyssa spent just short of 6 years working as a vital cog in a small in-house advocacy team at a Defendant law firm. Whilst there she assisted with growing the same into a much larger Chambers-esque unit, and obtained her practising certificate along the way. In December 2016 Nyssa joined Express Solicitors as their first in-house Barrister, gaining vast experience in working on the opposite side of the table as well as achieving a promotion to Partner in September 2019. Nyssa is also Head of the Advocacy Team, which she has developed so as to meet the increasing demands of the ever-expanding business.

As is perhaps evident from the above, Nyssa has over a decade of experience in civil litigation (particularly personal injury, e.g. road traffic, EL, PL, OL, fraud, disease, catastrophic injury, etc) and costs. She is also regularly called upon to assist with all manner of complex procedural disputes.

Nyssa prides herself on her fiercely conscientious work ethic and personable personality. She strives to make a difference by working to make life easier for file handlers when problems arise, offering a calm and reassuring approach whilst trying to resolve matters to the best possible outcome. She enjoys being the fresh pair of eyes that can often bring a new perspective on a case.

Nyssa receives excellent feedback from the lay clients she represents at court, who recognise her efforts to put them at ease and guide them seamlessly through what could otherwise be a confusing and stressful experience.

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Ryan Postlethwaite Express SOlicitors

Ryan Postlethwaite

Partner - Head of Consumer Claims Litigation

Ryan Postlethwaite

Partner - Head of Consumer Claims Litigation

Ryan Postlethwaite joined Express Solicitors in August 2013 and is head of our Consumer Claims Litigation Team specialising in housing disrepair and tenancy deposit cases.

Ryan started in our new client team, before quickly being promoted to the role of Litigation Executive and then Trainee Solicitor in September 2014. Ryan qualified as a Solicitor in September 2016.

Ryan enjoys advocacy and attained his higher rights of audience in 2016, allowing him to practise as a Solicitor Advocate. He believes that court advocacy is an extremely important skill that can often make or break a case and he relishes the opportunity to put persuasive arguments before judges on behalf of his clients.
Ryan has advised Express solicitors on a number of high value transactions and has astute commercial awareness. When acting for clients in housing disrepair and tenancy deposit claims, this allows him to stay one step ahead of Defendants and provide excellent tactical advice in relation to their claim.

Ryan has a particular interest in enforcement of debts and tries to think outside of the box when trying to recover debts on behalf of clients. He says “winning a case and obtaining an order that someone must pay you compensation is only half the battle. Where a person or company is uninsured, actually recovering money can be extremely difficult. Every single attempt at enforcing a court order is individual and particular regard must be had in relation to the person that owes the debt. In disputes involving landlords, a particularly important tool to employ can be that of applying for a charging order over a property owned by the landlord.

This can give rise to a possession order which would allow a client to take possession of the property and sell it to satisfy the debt.

In relation to tenancy deposit claims, Ryan notes that “the requirement for deposits to be protected is there to protect tenants who have assured short hold tenancies and ensure that they have redress at the end of a tenancy should landlords not return a deposit.

Unfortunately too many landlords fail to properly protect a deposit and this rightly gives tenants access to a compensatory scheme which we at Express Solicitors are able to advise on.”

Ryan strongly believes that too many people have to live in extremely poor and potentially dangerous conditions due to landlords failing to adequately maintain the properties in which tenants live. Despite tenants reporting problems to landlords, issues are often left unresolved for long periods of time. Fortunately a housing disrepair claim can be brought in these circumstances and tenants can recover compensation for the conditions they have had to endure, and landlords can be forced to make repairs that are needed to the property.

Ryan and his extremely knowledgeable team are able to offer advice in relation to these issues.

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Gavin Redman

Partner - Head of Business Development

Gavin Redman

Partner - Head of Business Development

Gavin Redman is a Partner at Express Solicitors heading up the Business Development department. Gavin has been with the firm since 2011 and he joined during a period of steady expansion. Gavin understands what Express Solicitors needs to continue to grow and prosper. In a relatively short period of time he has overseen marketing, PR and structural developments.

Indeed, Gavin has worked hard with the firm’s external PR team to secure fantastic exposure for Express Solicitors on BBC radio programmes, ITV news and various print and online publications. As the Personal Injury Law marketplace has never been so competitive, this exposure has been instrumental in establishing the firm as one of the UK’s leading independent specialist Personal Injury Law firms.

Gavin, unlike the majority of the firms management team, is not a lawyer. He cites this as an advantage, allowing him to offer a fresh perspective on matters. Instead, he focuses on what the prospective clients want to see and hear and caters the businesses approach to meet prospective clients needs.

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Gerald McHugh

Partner - Head of Training

Gerald McHugh

Partner - Head of Training

Gerald McHugh joined Express Solicitors as a Partner, in November 2014. Gerald’s role as Head of Training at Express means he plays a primary role in leading the Training, providing direction and impetus to the development programs within the business.

As Head of Training Gerald also plays a strategic role, overseeing the focused creation of content, learning materials and delivery.

The development of the talent within Express is at the heart of the success of the business. Gerald’s team design and deliver training, taking advantage of the whole range of delivery options. Training at Express is extremely varied and diverse, ranging from traditional group session delivery in seminars to webinars and e-learning. Gerald also leads the design and delivery of small group workshops, working with the firm’s fee earners to help develop their knowledge and skills. Individual Coaching sessions complete the compliment of delivery mediums used as a vehicle for targeted accelerated development.

Gerald has spent a considerable number of years managing legal practices as well as training lawyers to become tactical litigators. He created and managed his own firm, McHugh Solicitors, for 15 years and prior to that in his earlier career as a Head of Personal Injury he actually trained several of Express’ Partners, including James Maxey and Robin Patey.

Gerald utilises his extensive experience in conducting personal injury litigation over many years including; public and occupier’s liability, employer’s liability and accidents on the road. Over the span of his career he has worked on numerous high-value and complex actions such as claims involving amputation, paralysis, and head injuries.

When asked what he enjoys most about his role, Gerald answered: “The opportunity to meet so many different types of people and helping them to obtain the justice they deserve.”

Gerald believes that being a good listener is essential to success in the industry, he quotes: ‘I never learn anything talking. I only learn when I ask questions.

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James Maxey

Managing Partner

READ BIO

James Maxey founded Express Solicitors in September 2000, and as Managing Partner has overseen the steady growth of the business.

Now one of the UK’s leading independent specialist Personal Injury Law firms, James has established the firm’s reputation as tough litigators who provide an unrivalled level of customer service.

James’ vision for Express Solicitors has involved placing a huge emphasis on training new solicitors, enabling Express Solicitors to attract some of the brightest legal talent in the UK. James concurs with wartime Prime Minister Winston Churchill who believed that “to improve is to change; to be perfect is to change often“.

A qualified solicitor with over twenty years experience, James was a Law Society Personal Injury Panel member for over ten years.

James is well known in the industry for having a superb success rate with uncertain and non-standard claims. These include a substantial settlement for five children who tragically lost both parents in an air crash.

Notable media appearances include appearing on BBC Breakfast TV, BBC Radio 4′s You and Yours programme as well as at an ABS seminar where he was invited to speak as an industry expert.

Originally from Southport, James now resides in Cheshire with his wife and children. Combining the roles of Managing Partner and the father of twins means his free time is at a premium, but when he does get the opportunity he indulges in his passion for scuba diving.

James Maxey in the news

BBC Radio 4 discussing the whiplash reforms

Claims Magazine Interview

Manchester Evening News – Revenues Rise at Express Solicitors

YouTube Video – James Maxey Appears on BBC Breakfast 

YouTube – James Maxey Appears on BBC Radio 4

Manchester Evening News – Express Solicitors Acquires Lavin Copitch Solicitors

The Business Desk – Express Solicitors Secures ABS License

YouTube Video – James Maxey discusses the Eclipse case management system

The Law Society Gazette – My Legal Life with James Maxey

The Lawyer Online – 35% Increase in Turnover

The Lawyer Online – James Maxey Interview

The Business Desk – Profits hit £1.36m at PI Firm Express Solicitors

Manchester Evening News – James Maxey lets us into the Secret of his Success

Manchester Evening News – Express Solicitors Fee Income Rise 28%

BBC Radio 4

YouTube Video – James Maxey speaking at ABS Seminar in Liverpool

Daniel Slade Express Solicitors

Daniel Slade

Senior Partner – Head of Occupiers’ & Public Liability

READ BIO

Daniel Slade is a Director and Senior Partner of Express Solicitors Limited and has been with the company since 2003. Daniel is head of the firm’s public liability team dealing with particularly complex cases. These include: pharmaceutical and product liability claims, group actions, sporting accidents, all types of foreign accidents, including those on aircraft’s and cruise ships, as well as cases involving complex European aspects of law.

Daniel deals with serious and catastrophic injury claims in high courts with a value in excess of £1m, having a particular expertise in brain injury, spinal injuries, cases involving amputation, pain syndromes and fatal accidents.

Daniel led the litigation in the United Kingdom against GlaxoSmithKline for type 2 diabetes sufferers, contending they suffered heart attacks, strokes and heart failures, including many deaths as a result of the medications, Avandia, Avandamet and Avandaryl, being prescribed to the majority of type 2 diabetes sufferers from 1999 for more than 10 years.

Additionally, Daniel dealt with many high-profile cases, suing Argos and other large furniture suppliers for skin conditions suffered by many individuals from their ‘toxic sofas’, suing Harvey’s for breathing conditions suffered as a result of a sofa protecting spray they sold, suing DuPuy for metal-on-metal hip replacements made, and more recently suing many cosmetic surgeries for ladies having suffered with ruptured PIP breast implants.

Daniel was classed as a Recommended Lawyer in the 2017 Legal 500 who said of him.

Express Solicitors Ltd has a ‘very professional and caring team’ that includes the ‘knowledgeable’ Daniel Slade, who ‘asks the right questions’

Daniel has represented sports personalities competing on a National level, TV personalities and even Judges.

His favourite quote comes from Chinese author on military strategy, Sun Tzu “If you know the enemy and know yourself, you need not fear the result of 100 battles. If you know yourself but not the enemy, for every victory gained you will suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle”.

In 2013, Daniel was nominated under the ‘Young Lawyer’ category for the North West Insider Young Professionals Award. The Young Professionals Award provides a superb showcase for excellence in the Manchester professional community; all nominees have to be under the age of 35 coming from a range of different professional backgrounds. Daniel is also recognised as a Law Society Personal Injury Accreditation Scheme member.

Daniel is currently representing individuals, including a gentleman in his 40’s from Manchester who lost his entire right leg (from just below the hip) as a result of a broken leg at work resulting in an infection; a gentleman in his 20’s from London who tripped on a paving slab, suffering ruptured tendons in both knees and went on to suffer negligent treatment at hospital leaving him permanently disabled and many individuals having been struck at speed by vehicles when crossing the road, causing them disabling brain injuries. He also represents individuals who’ve suffered brain injuries as a consequence of being placed on ventilators following admission to intensive care.

In the news

Express Solicitors success in Arriva North London case

The Business Desk

The Guardian

The Guardian

Daily Mail Online

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John Maxey

Special Advisor

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John Maxey, elder brother of James Maxey, recently joined Express Solicitors’ board as a special advisor.

After graduating in Mechanical Engineering from Imperial College London, John started his career at Andersen and qualified as a Chartered Accountant, specialising in M&A and becoming a partner in 1995. In 2002 he joined Deloitte as a partner in London, specialising in private equity, and from 2013-17 he was a member of Deloitte LLP’s main board.

In 2017 he became a partner in leading private equity firm CVC Capital Partners, where he deals with private equity funds and investment operations. Over the years John has helped the Company’s Management Team with planning for the future of Express and now joins the Board to help Express in its next planned growth strategy.

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Liam Wynne

Partner - Head of Operations

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Operations Partner, Liam Wynne is our first non-legal Partner at Express Solicitors. Since joining the firm in May 2010, he has also served as Assistant Manager and Office Manager before taking up his current role.

Liam works with all departments to make sure everyone is working together and pulling in the right direction. Liam states: “Operations is all about trying to find the most effective ways of performing all functions within a production or service environment. If you like, it’s a combination of the glue that holds things together and the oil that ensures smooth running of the business”.

Liam has a good all-round experience and knowledge of business gained from working in various management roles within both the financial services and legal sector. Operations requires a good understanding of each employees role without ever becoming a specialist and Liam’s natural desire and ability to assimilate new information has proved useful to this end.

Blessed with a good memory, Liam is able to keep tabs on everything that is going on within an extremely busy firm. A calm and analytical approach helps him give assistance and advice to other departments on opportunities for improving systems and procedures that it can sometimes be difficult to spot internally. Liam is also responsible for managing the ICT infrastructure for the entire firm.

Manchester born and bred, Liam lived in Sheffield briefly whilst at university before returning home to work in Financial Services as both a manager and financial advisor for seven years. He then changed to a management career in the legal sector and has never looked back.

The firm sponsored Liam to do a Master’s degree in Business Administration at Manchester Metropolitan University. This course included units involving; financial analysis and management; managing human performance; management for business excellence; managing customer value; contemporary issues in the international environment; corporate and business strategy in an international context; strategy implantation; and organisational renewal and change.

He is a member of the Law Management section of the Law Society, the Chartered Management Institute, and the Association of MBA’s.

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Stephen Bolton

Finance Director

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With over 20 years accounting experience in the Financial Services sector, Stephen is a qualified Chartered Management Accountant.
Stephen gives a financial and commercial steer on all strategic and business decisions, including the conduct of due diligence on potential acquisitions and the commercial response to new competitors in the market.

In a prior role Stephen led the finance function through the turbulence created by sale from private equity owned business to PLC ownership and back to private equity; ensured business continuity through 3 owners, 3 Managing Directors and 4 Accounting systems in a 5-year period.

Stephen has successfully managed the sometimes conflicting priorities of private equity, corporate plc finance departments and the main board under three different owners.

With a history of running large and small finance teams, including mentoring team members through their studies and building teams to create successful and robust functions. Stephen believes strongly in ensuring the finance function has strong systems and controls in order to add value and support to the business.

Stephen likes to look beyond the confines of the finance discipline, seeking areas to add value and not afraid to recommend and take difficult decisions in the best interests of the organisation. Measured and confident, with the gravitas and experience required to manage the often conflicting interests of stakeholders, a professional who is trusted to get the job done and who inspires the confidence of his team and of the Executive. Combines functional and financial intelligence and highly experienced in the management of change.

Carole Jones

Partner - Head of HR

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Carole is a Partner at Express Solicitors and heads up the Human Resources department, responsible for the full employee remit within the Express Group. Her role involves everything within the employee pipeline from recruitment, planning, induction, training, assessment and talent management. Carole believes that part of her role is to raise expectations and performance in the form while helping foster an environment that is forward looking, adopting a “Can Do” attitude.

Carole is a Chartered CIPD member. She has completed a Masters in Human Resource Management and a BSc in Business. Prior to joining Express Solicitors, Carole worked within a North West Top 500 company for 2 years and prior to that for a digital media company over 5 years which consolidated her extensive HR experience in mergers, acquisitions, restructuring and management buyouts. Carole joined Express Solicitors due to the fast pace of working for an owner-led business and the firm’s strong commitment to excellence.

Bringing a wealth of experience working in different business sectors, Carole enjoys working with the Management Team and employees throughout Express Solicitors and has seen pivotal growth during her tenure at the firm. People are the most important asset to a Company and Express Solicitors takes great care and commitment to promoting and developing staff from within.

Carole is an Ambassador for Forever Manchester and leads the firm’s charitable roadmap which has led to Express Solicitors winning Corporate Supporter of the Year and a host of activities from sky diving to the 10km run. The firm has spearheaded brand new initiatives with Forever Manchester such as panel grant awards and Community Reporters to highlight the fantastic contribution we make to so many community groups. Express Solicitors are proud to make a real difference to many lives.

Carole enjoys walking at weekends and lives near the Peak District which allows for easy travel to beautiful places. She is blessed with two children and a cat, with another on the way (kitten not child!). Having taken A-level French, she enjoys torturing the good people of France on an annual basis with her franglais; usually visiting the South West of France. Also, having married a Welsh man, the family enjoys plenty of trips to beautiful North Wales. Carole keeps herself busy and enjoys reading books such as 7 habits, Blackbox Thinking, Grit et al. These books are recommended to all – they have been really important to Carole’s personal and professional life.

Partner - Head of New Client Team

Partner - Head of New Client Team & Compliance Officer for Legal Practice

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Laura Edgeley is a Partner at Express Solicitors, having been with the firm since 2006, completing her training contract here and qualifying as a Solicitor in 2008.

Laura became a Partner in 2012. Laura has previously handled a mixed caseload including Road Traffic Accidents and Employers Liability cases although latterly specialised in Occupiers and Public Liability claims with a keen interest in horse riding and other sports related accidents and has previously achieved Law Society specialist Personal Injury Panel member.

With 13 years of experience at Express Solicitors, Laura now heads up and has a very active role in our Quality & Progression Team having had many years file handling experience and being responsible for the implementation and improvement of many of the firms reporting procedures.

Since October 2018 Laura is also the Head of our large New Client Team, the first point of contact for all new clients and she is also responsible for the day to day supervision of the Criminal Injuries Compensation Authority Team. A varied day to day life in the office but loves every second. Laura is also the Data Protection Officer for Express Solicitors.

Robin Patey

Partner – Road Traffic Claims and Compliance Officer for Finance and Administration

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Robin Patey is a Partner at Express Solicitors, having been with the firm for nearly 20 years Robin specialises in serious injury claims and has vast experience and an impressive success rate in complex, high-value Personal Injury claims of all kinds.

As a Partner in Express Solicitors since 2002, Robin has been instrumental in shaping the firm’s vision over the past ten years as it steadily grew to become one of the UK’s leading specialist Personal Injury Law firms.

He points to the understanding he fosters with his clients as one his personal strengths. “A good understanding of my client’s needs when they face very difficult time following severe injuries is important”, says Robin. “Often this is the most difficult time in a client’s life they may have lost or face losing their job, experience relationship difficulties or breakdown, be in severe or even unmanageable pain, not be able to play with their children or follow hobbies they have spent their life enjoying”.

Robin uses his vast experience to empathise and sympathise with clients who find themselves victims of Personal Injury and does the utmost to assist them in by pursuing their rightful compensation from the responsible party.

Robin has recently take on a role as a Member of Independent School Appeals Panel.

Robin was also mentioned in the 2017 Legal 500 with Legal 500 giving him a Recommended Lawyer accolade Legal 500 said of Robin Patey.

Partner Robin Patey is also singled out for his handling of cases.

Robin is also a member of the North West Insider’s ’42 under 42′ which is a group comprising of 42 members from the North West who are all under the age of 42. The North West Insider describes members of the group as ”successful and inspirational individuals who run their own businesses or work high up in a large organisation.

In the news

Manchester Evening News

The Business Desk

North West Insider

Legal Futures

BBC Radio 5 Live

BBC Radio Manchester

 

Richard Lowery Express Solicitors

Richard Lowery

Partner - Head of Employer's Liability

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Richard Lowery has been a Partner at Express Solicitors since May 2012.

Richard is head of the firm’s Employer’s Liability Department dealing with complex cases, overseeing a team of Solicitors specialising in cases involving Personal Injury sustained in the workplace. Regarded as an empathetic and considerate solicitor, Richard invests time to foster a strong rapport with every individual and family he represents. He has a meticulous eye for detail, effortlessly examining the fine detail within each individual case, identifying the potential strengths and weaknesses of a claim from an early stage.

Richard deals with serious and catastrophic injury claims suffered in all circumstances, with experience of claims involving spinal injury, brain injury, pain conditions and claims involving amputations. Richard is also our training principle and devotes a lot of time bringing on Trainee Solicitors and those looking for a career in the law.

Richard is Accredited by the Law Society Personal Injury Panel.

Richard was also named within the 2017 Legal 500 as a recommended Lawyer Legal 500 said of RichardTop_tier_firms

Express Solicitors Ltd has a ‘very professional and caring team’ that includes the ‘knowledgeable’ Richard Lowery .

In the news

Richard Lowery on Radio 5 live discussing the proposed changes to victims of road traffic accidents and the government’s decision to deny compensation to those victims

Richard Lowery has appeared in the following online publications:

Lancashire Telegraph

North West Insider

BBC Radio Manchester

 

Sharon Denby

Partner - Head of Costs

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Sharon has dedicated her career to helping individuals after serious injury. In particular she has specialised in brain injury and the devastating effect this can have on the individual and their loved ones.

She has brought many actions for clients against the Ministry of Justice and the Police. Her area of expertise is Employment liability. She was part of the legal team on the case of Ziemniak v ETPM Deep Sea Limited [2003] EWCA Civ 636 bringing a right of action under the Merchant Shipping (life Saving Appliances) Regulations 1980, SI 1980/538 for a brain injured client.

Sharon is a skilled negotiator and has a reputation for getting things done. As a partner at Express Solicitors, she has headed various Departments and supervised over 30 lawyers.

Sharon currently heads up the Costs and Budgeting Department at Express, where she manages a team of skilled lawyers in this complex area of law that is now a main feature of civil ligation. Sharon trains, mentors and develops her team to a very high standard in this growing area of legal practice. Sharon cites her keen eye for detail as one of her strengths as a solicitor and her motto is “always be prepare for the worst, and then nothing can take you by surprise in this unpredictable area of legal practice”.

In-keeping with the whole ethos of Express, Sharon takes training and development very seriously. When asked for her favourite quote, Sharon recalls the classic Irish playwright George Bernard Shaw who famously said “progress is impossible without change and those who cannot change their minds cannot change anything”.

With 20 years experience in civil litigation, she is very well placed to lead the firm forwards to expand and grow their practice area in costs. She additionally consults with other partners on complex case decisions and has an active role in the management of the Firm.

Kimberley Kirkby Express Solicitors

Kimberley Kirkby

Head of Road Accident Claims

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Kimberley Kirkby is a Partner at Express Solicitors and heads up the Road Traffic Accident Claims department. Specialising for a number of years in claims involving accidents in the workplace Kimberley headed up a sub team in our Employer Liability Department before moving across to RTA, continuing to work on cases involving both accidents in the workplace and also Road Traffic Accidents resulting in serious injuries.

Hugely popular within the firm, Kimberley has been at Express Solicitors since 2007 and the people friendly skills which have endeared her to her colleagues are also used to good effect when communicating with clients.

Joining the firm initially as a paralegal, Kimberley’s rise to Partner and latterly Head of Department, reflects the firms excellent training programmes. In conjunction with her work at Express Solicitors, in 2011 Kimberley was appointed secretary of the New to Personal Injury Group, part of the Association of Personal Injury Lawyers (APIL). Kimberley has since been appointed in the role of Secretary to the APIL North West Regional Group, a position she stepped down from after a number of years’ service.

Kimberley has extensive experience in dealing with Employer’s Liability claims, with specific expertise and interest in Armed Forces personnel cases as well as in serious injury Road Traffic cases.

Kimberley has extensive experience with Employer’s Liability claims.

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Carol Brooks-Johnson

Partner - Head of Clinical Negligence

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Carol Brooks-Johnson is a partner and head of the Clinical Negligence Department – a department that undertakes all types of negligence claims against individual medical practitioners and institutions.

After obtaining a law degree from the University of Birmingham, and attending the College of Law in Chester, Carol was admitted as a solicitor in England and Wales and began working in Leeds.  Over the past 25 years she has worked mainly in the north of England but did relocate temporarily to Australia – being admitted as a solicitor and barrister in the Supreme Court of Western Australia. Prior to going to Australia, Carol had been a member of the Law Society’s Personal Injury Panel for 18 years.

For the majority of her career, Carol has undertaken personal injury and clinical negligence claims on behalf of the injured party.  Her work has been varied, particularly acting for those who have suffered catastrophic spinal and brain injuries and those suffering the consequences of a fatal accident.  In the clinical negligence arena cases have involved the various acts and omissions of numerous medical practitioners and institutions including birth injuries, delayed diagnosis and misdiagnosis against the NHS and private bodies. General practitioners, dentists, opticians and hospitals have all been pursued.   Carol acts for both adults and children.

Memorable personal injury cases include acting for the mother of a child who drowned whilst at nursery, acting for the father of a girl killed whilst in the care of social services and acting for a pilot who suffered severe spinal injuries in a gliding accident.

Clinical negligence cases have included the GP whose continuous prescribing of antibiotics led to black bone disease, the dentist who caused a brain injury by puncturing the sinus cavity, the optician whose dilatory response to a detached retina led to blindness, the baby who suffered a fractured skull / brain injury during a forceps delivery and the hospital which missed breast cancer when screening images were mixed up. [An Australian case involved a fire fighter who was bitten by a snake whilst tackling a bush fire!]

In addition to pursuing claims, Carol has invariably held management positions at the same time – leading teams, training, ensuring compliance with external rules and regulation and being involved with practice development.

Not afraid to push the boundaries, Carol brought the first claim arising out of passive smoking to court in 1998 and championed stress at work claims in the late 1990s and early 2000s.  Being described as “tenacious” by the opposition is a great accolade.  She enjoys advocacy in different types of courts and tribunals, including inquests – having contributed to the Luce Report on inquest reform in 2003.

Carol is no stranger to the media – writing articles for publication and appearing on television and the radio – to discuss various claims or legal issues.

In a society where there is much criticism of the so-called, “compensation culture,” Carol is a firm believer that when an innocent party is seriously damaged by another – through negligence – then they should be helped to make the best recovery possible, as quickly as possible.

When not at work Carol is a member of her local Air Cadets Civilian Committee, member of the Ecclesiastical Law Society and has just finished the Church Universities’ Certificate in Ministry at Chester University. Relaxation involves reading, music and walking.

Nyssa Crorie

Partner – Barrister – Head of Advocacy

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Before joining Express, Nyssa spent just short of 6 years working as a vital cog in a small in-house advocacy team at a Defendant law firm. Whilst there she assisted with growing the same into a much larger Chambers-esque unit, and obtained her practising certificate along the way. In December 2016 Nyssa joined Express Solicitors as their first in-house Barrister, gaining vast experience in working on the opposite side of the table as well as achieving a promotion to Partner in September 2019. Nyssa is also Head of the Advocacy Team, which she has developed so as to meet the increasing demands of the ever-expanding business.

As is perhaps evident from the above, Nyssa has over a decade of experience in civil litigation (particularly personal injury, e.g. road traffic, EL, PL, OL, fraud, disease, catastrophic injury, etc) and costs. She is also regularly called upon to assist with all manner of complex procedural disputes.

Nyssa prides herself on her fiercely conscientious work ethic and personable personality. She strives to make a difference by working to make life easier for file handlers when problems arise, offering a calm and reassuring approach whilst trying to resolve matters to the best possible outcome. She enjoys being the fresh pair of eyes that can often bring a new perspective on a case.

Nyssa receives excellent feedback from the lay clients she represents at court, who recognise her efforts to put them at ease and guide them seamlessly through what could otherwise be a confusing and stressful experience.

Ryan Postlethwaite Express SOlicitors

Ryan Postlethwaite

Partner - Head of Consumer Claims Litigation

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Ryan Postlethwaite joined Express Solicitors in August 2013 and is head of our Consumer Claims Litigation Team specialising in housing disrepair and tenancy deposit cases.

Ryan started in our new client team, before quickly being promoted to the role of Litigation Executive and then Trainee Solicitor in September 2014. Ryan qualified as a Solicitor in September 2016.

Ryan enjoys advocacy and attained his higher rights of audience in 2016, allowing him to practise as a Solicitor Advocate. He believes that court advocacy is an extremely important skill that can often make or break a case and he relishes the opportunity to put persuasive arguments before judges on behalf of his clients.
Ryan has advised Express solicitors on a number of high value transactions and has astute commercial awareness. When acting for clients in housing disrepair and tenancy deposit claims, this allows him to stay one step ahead of Defendants and provide excellent tactical advice in relation to their claim.

Ryan has a particular interest in enforcement of debts and tries to think outside of the box when trying to recover debts on behalf of clients. He says “winning a case and obtaining an order that someone must pay you compensation is only half the battle. Where a person or company is uninsured, actually recovering money can be extremely difficult. Every single attempt at enforcing a court order is individual and particular regard must be had in relation to the person that owes the debt. In disputes involving landlords, a particularly important tool to employ can be that of applying for a charging order over a property owned by the landlord.

This can give rise to a possession order which would allow a client to take possession of the property and sell it to satisfy the debt.

In relation to tenancy deposit claims, Ryan notes that “the requirement for deposits to be protected is there to protect tenants who have assured short hold tenancies and ensure that they have redress at the end of a tenancy should landlords not return a deposit.

Unfortunately too many landlords fail to properly protect a deposit and this rightly gives tenants access to a compensatory scheme which we at Express Solicitors are able to advise on.”

Ryan strongly believes that too many people have to live in extremely poor and potentially dangerous conditions due to landlords failing to adequately maintain the properties in which tenants live. Despite tenants reporting problems to landlords, issues are often left unresolved for long periods of time. Fortunately a housing disrepair claim can be brought in these circumstances and tenants can recover compensation for the conditions they have had to endure, and landlords can be forced to make repairs that are needed to the property.

Ryan and his extremely knowledgeable team are able to offer advice in relation to these issues.

Gavin Redman

Partner - Head of Business Development

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Gavin Redman is a Partner at Express Solicitors heading up the Business Development department. Gavin has been with the firm since 2011 and he joined during a period of steady expansion. Gavin understands what Express Solicitors needs to continue to grow and prosper. In a relatively short period of time he has overseen marketing, PR and structural developments.

Indeed, Gavin has worked hard with the firm’s external PR team to secure fantastic exposure for Express Solicitors on BBC radio programmes, ITV news and various print and online publications. As the Personal Injury Law marketplace has never been so competitive, this exposure has been instrumental in establishing the firm as one of the UK’s leading independent specialist Personal Injury Law firms.

Gavin, unlike the majority of the firms management team, is not a lawyer. He cites this as an advantage, allowing him to offer a fresh perspective on matters. Instead, he focuses on what the prospective clients want to see and hear and caters the businesses approach to meet prospective clients needs.

Gerald McHugh

Partner - Head of Training

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Gerald McHugh joined Express Solicitors as a Partner, in November 2014. Gerald’s role as Head of Training at Express means he plays a primary role in leading the Training, providing direction and impetus to the development programs within the business.

As Head of Training Gerald also plays a strategic role, overseeing the focused creation of content, learning materials and delivery.

The development of the talent within Express is at the heart of the success of the business. Gerald’s team design and deliver training, taking advantage of the whole range of delivery options. Training at Express is extremely varied and diverse, ranging from traditional group session delivery in seminars to webinars and e-learning. Gerald also leads the design and delivery of small group workshops, working with the firm’s fee earners to help develop their knowledge and skills. Individual Coaching sessions complete the compliment of delivery mediums used as a vehicle for targeted accelerated development.

Gerald has spent a considerable number of years managing legal practices as well as training lawyers to become tactical litigators. He created and managed his own firm, McHugh Solicitors, for 15 years and prior to that in his earlier career as a Head of Personal Injury he actually trained several of Express’ Partners, including James Maxey and Robin Patey.

Gerald utilises his extensive experience in conducting personal injury litigation over many years including; public and occupier’s liability, employer’s liability and accidents on the road. Over the span of his career he has worked on numerous high-value and complex actions such as claims involving amputation, paralysis, and head injuries.

When asked what he enjoys most about his role, Gerald answered: “The opportunity to meet so many different types of people and helping them to obtain the justice they deserve.”

Gerald believes that being a good listener is essential to success in the industry, he quotes: ‘I never learn anything talking. I only learn when I ask questions.