Michael James is a Litigation Executive in the Road Traffic Accident department, having initially joined the firm’s New Client Team in October 2014.
When asked what he enjoys most about his role at Express, Michael explained: “Building rapport with clients is a key enjoyment for me; I like to ensure that the client feels comfortable with us as a firm and me as an individual. Finally I like the investigative side of my work, such as reviewing records to ensure everything matches up, and investigating previous cases to calculate damages.”
Before joining Express Solicitors, Michael completed a Law degree at Manchester Metropolitan University. He has also gained extensive experience in the hospitality industry by working in customer services roles at a number of hotels. Michael hopes to transfer the experience he gained working in hospitality to his work at Express by offering an exceptional level of service and care to his clients.