Express Solicitors win long legal battle for whiplash victims

Express Solicitors come to the rescue

After speaking to Kim and John, we realised they were telling the truth and went to get the evidence to support them.

We managed to obtain copies of the police call logs and ambulance notes that supported exactly what Kim and John were saying.

Kim said: “Right from the start Express Solicitors spoke to us in detail and listened to what we had to say. Instead of listening to some engineer who wasn’t there, they actually investigated everything.”

“All the way through, the Defendant was trying to get us to drop the case, but Express Solicitors believed us completely and stood by us”.

The case was delayed by the Coronavirus pandemic, but ended up going to a final trial in March 2021 at Manchester County Court. We arranged for their in-house Barrister to attend on Kim and John’s behalf.

John said: “Express Solicitors made sure we spoke to the Barrister before the hearing and she explained everything really well. On the day we knew what to expect and were ready. She was a cool as a cucumber.

“The other driver turned up and wasn’t even there for 5 minutes before the other Barrister came over and told us he wanted to settle the case. We were gob smacked. It seemed like it took four and a half years for someone to realise it was ridiculous that we would just jump out of our car and start saying there had been an accident.

“This had been hanging over us for 4.5 years. Our insurers didn’t care, the Defendant was calling us a liar, the only people on our side were Express Solicitors.”

Final settlement

In the end Kim and John recovered their treatment costs, replacement vehicle charges, repair costs, travel expenses and more than £5,000.00 between them for their injuries. John even managed to get the money he lost missing a shift of work waiting for the police.

John said: “Our insurance and original solicitors let us down badly. We paid for insurance for them to represent us. In future I would come straight to Express Solicitors, you can really tell the difference.”