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Serious injury claims

If you’ve had an accident at work or in public, you may have suffered an injury that makes a devastating impact on your life. At Express Solicitors, we understand the long-term effects of these painful accidents. Contact us to make a no win, no fee serious injury claim today.

Last updated on May 4th, 2022.

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Key points for making an injury claim

The most important things to remember when making a serious injury claim:

  • You can claim for injuries at work, in public or on the road
  • You can claim if an organisation failed to keep you safe
  • You can claim on a no win, no fee basis
  • You can claim for up to three years, but there are exceptions
  • You can claim on somebody else’s behalf in some circumstances.

Serious injury compensation claims

Serious injuries can take place anywhere – at home, in public or in the workplace. You can make a no win, no fee serious injury claim against an employer or a public organisation if you’ve been injured and it wasn’t your fault. At Express Solicitors, our expert personal injury solicitors are here to help you get the compensation you deserve.

What is a serious injury claim?

A serious injury claim is a kind of personal injury compensation claim for severe injuries with long-term effects. For example, if you were to trip at work and fracture your wrist, this could be grounds for compensation – but the damage would be short-term.

Serious injuries can be life-changing. They may result in a permanent disability, such as wheelchair use, or mental incapacity – such as a brain injury.

At Express Solicitors, we understand that these can have a huge impact on you and your family, from loss of earnings to reduced quality of life. We specialise in taking on serious injury claims just like yours, and will make sure your compensation covers all these factors.

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Examples of serious injuries

Thankfully, serious injuries are far less common than short-term injuries. The Health and Safety Executive reported that out of 441,000 injuries at work, less than one-quarter led to more than seven days off work.

But serious injuries can happen anywhere, including at work, on the road or in a public place. If your injury happened because somebody was negligent, such as an employer, you could make a claim. Some examples of serious injuries include:

Spinal cord injuries

Blunt trauma or collisions may lead to spinal cord injuries, which could cause paralysis or nerve damage. Common examples may be road traffic accidents.

Brain injuries

Brain injuries may come from falling objects or blunt trauma, for example, if an object fell from a height in the workplace. This could result in ‘mental incapacity’ such as brain damage, loss of movement, or even death.


Amputations may be the only option after severe trauma such as a car accident, or they could be a medical problem. For example, if a patient picked up an infection in hospital, this could affect blood vessels and lead to a limb being removed.

Severe burns

Burns are graded using ‘degrees’. Generally, a third or fourth-degree burn is considered severe, as this affects the innermost layers of skin and possibly muscle or bone. Burns could be the result of kitchen accidents or chemical spills.

Surgical errors

Surgical errors are medical negligence claims that can happen for many reasons, such as lack of training or misreading medical notes. They could lead to life-changing injuries, such as blindness, infections or internal organ damage.

How to claim for personal injury compensation

Want to know more about claiming for a personal injury? Jargon free, we’ll explain your legal rights, letting you know everything you need to know about claiming.

Who can make a serious injury claim?

You can make a serious injury claim if you have been injured in an accident that wasn’t your fault. This generally applies to accidents at work, in a public place, or in healthcare settings such as a hospital.

You may be able to make a claim for an injury at home if you were injured by a faulty product. When we look at your compensation claim, we’re looking for two things: ‘breach of duty’ and ‘causation’. Breach of duty means that somebody, such as an employer or doctor, has failed to keep you safe. ‘Causation’ refers to the injury itself.

Product manufacturers have a duty to keep their products safe, just as doctors have a duty to keep patients safe, and employers have a duty to keep employees safe. Essentially, we are looking to prove that you were injured and you were not at fault. Our expert no win, no fee solicitors will look at everything from the injury itself to the financial losses and the long-term impacts on your life.

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How can I make a serious injury compensation claim?

To make your serious injury compensation claim, you should start by giving us a call. If you are not able to – for example, if you have suffered brain damage – then a ‘litigation friend’ can call on your behalf.

Generally, you have three years from the date of your injury to make a claim. We advise you call as soon as possible to help us build a stronger case with more accurate evidence. We can help you to gather evidence such as:

  • Witness statements
  • Photographs or CCTV
  • Medical reports
  • Police reports
  • Logs from accident books
  • Receipts for travel and medical treatment
  • Records of loss of earnings.

Once we have your evidence, we will send a ‘letter of claim’ to the relevant organisation. This is usually an insurance company, for example, an employer’s insurer or a public place’s public liability insurer. If the claim is against the NHS, they have a minimum of four months to reply.

While we’re waiting to hear back from the organisation, we’ll come up with a compensation amount. If the organisation admits fault, you’ll get the total amount minus our fees. If they don’t, we may have to take it further – but it’s rare to go to court. Less than 1% of personal injury cases go to court.

We work on a no win, no fee basis, which means you’ll only pay our fees if your claim is successful.

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How much is a serious injury claim worth?

There are no set compensation amounts for serious injury claims. When we calculate your claim, we are looking at three main things:

1. ‘General damages’ – this refers to the injury itself.
2. ‘Special damages’ – this refers to any financial losses you’ve faced, such as time off work or payments for medical treatment.
3. The long-term effects on your life – this is especially important with serious injuries, as you may need mobility aids such as wheelchairs, or you may have to give up your job and/or hobbies.

What are the time limits for serious injury compensation claims?

The time limits for serious injury compensation claims are generally three years from the date of the incident. There are some exceptions to this – which may affect you if you’ve had a serious head or brain injury.

If your injury left you ‘mentally incapacitated’, for example, with brain damage, then there are no time limits for your claim. If you were under 18 at the time, you can claim for up to three years after your 18th birthday, or you can have a responsible adult (a ‘litigation friend) represent you.

If you were injured by a faulty product, your time limits may be extended if the product was found to be faulty, such as a product recall. The limit would be three years from the date of this recall, or the date of your injury – whichever is greater. There may also be different rules for injuries abroad, which we can advise you on.

Frequently asked questions

What counts as a serious injury?

A serious injury is generally considered anything that has long-term or life-changing effects on your life. For example, the injury may result in reduced mobility, such as wheelchair use, or the loss of a limb. It may also affect your cognitive function, for example, if you suffered brain damage. Serious injuries change your life and may stop you from working or enjoying your hobbies as before.

How long does it take for an injury claim to pay out?

There are no set time periods for serious injury compensation claims to pay out. Generally, we aim to get all of our claims settled within a few months, but this can vary considerably depending on the seriousness of your injury, and the evidence we present for your case. If your claim takes longer, it is only because we are doing everything we can to get the biggest claim possible – including ‘early compensation payments’ to tide you over while you’re waiting for your full settlement. In some cases, claims can take up to two years.

Can I claim for anxiety after an accident?

You can claim for life-changing effects that are not always physical, including effects on your mental health. Some people may suffer symptoms such as post-traumatic stress disorder after an incident. Similar to physical injuries, you will need to be able to provide proof that you have sought medical help for your anxiety symptoms. We can help you to gather this evidence.

Can I claim for a serious injury on behalf of somebody else?

You can claim for serious injuries on somebody else’s behalf. This is called being a ‘litigation friend’ and you need to be over 18 years of age. You can claim on behalf of a child up until their 18th birthday, or on behalf of somebody ‘mentally incapacitated’ – for example, somebody with brain damage.

Why you should choose Express Solicitors for your serious injury claim

At Express Solicitors, we offer decades of experience handling serious injury compensation claims just like yours. Our expert personal injury solicitors will go above and beyond to get you the highest settlement possible – often taking on cases that other lawyers will not.

We’ve won millions of pounds’ worth of compensation for others in your position, and understand the devastating impacts these injuries can have on your life. Contact Express Solicitors today for no win, no fee serious injury claims.

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