Start your claim

Cruise ship illness and accident claims

Injury at sea claims cover all accidents at sea whether on a cruise ship, ferry or boating holiday. Injuries sustained may be through the negligence of the captain, slipping on wet decking, or illnesses such as Norovirus and Legionnaires disease.

Last updated on May 4th, 2022.

Call: 0161 904 4661 Start your claim


TrustScore 4.8 | 4,145 reviews

Norovirus is quite common on cruise ships as it is contracted mainly when people are in close confined environments, and in places where food and swimming facilities are shared.

There are strict limitation time limits when making claims for injuries at sea.

Claimants only have 2 years to bring a claim forward rather than usual 3 years. Unfortunately, there is no possibility of extending this period, and the time limit runs from the date of disembarkation.

Injury at Sea claims can be difficult as the litigation process often starts abroad and personal injury laws vary from country to country, unless the holiday was a package holiday in which case proceedings will begin in the UK.

Your claim

The regulations governing injury at sea claims are: Athens Convention 1974.

The Athens Convention does not apply to domestic cruises (e.g. cruises around British Isles or Scotland), but it does include cruises which start and end in UK that visit international ports.

Profile Picture of Catherine Lansley

Get the best legal team on your side

  • Over 1,000 years of combined legal expertise
  • We’ll get you more compensation than anyone else
  • Early payments to cover your expenses*
  • We win the cases other firms can’t
  • Fully independent, and fully regulated.

* Where applicable

Call: 0161 904 4661 Start your claim

The Athens Convention states that the carrier under an international contract of carriage is liable for; damages suffered as a result of the death or personal injury of a passenger, if the incident which caused the damage occurred in the course of the carriage and was due to the fault of neglect of the carrier or his servants or agents.

Under the Athens Convention, you have a choice of where to bring your claim. This will include the country where the cruise company is based, where you departed from and where you arrived, where you permanently live (if the cruise company also has a place of business there), or where your contract with the cruise company was made.

How to claim for personal injury compensation

Want to know more about claiming for a personal injury? Jargon free, we’ll explain your legal rights, letting you know everything you need to know about claiming.

If a claim is for a spoilt holiday (e.g. norovirus illness), then the Athens Convention does not cover this and instead claims must be brought under Regulation 15 of The Package Travel Regulations 1992. Claims bought under this regulation will have a 3 year time period.

It must be noted that claims cannot be bought forward for the following injury at sea scenarios: shipwreck, collision, stranding, explosion or fire, and defect in the ship.

Call us on 0161 904 4661

Lines are open now and our legal advisors are on standby to tell you if you can make a claim.

Call: 0161 904 4661

Start your claim online

Complete our simple form to receive a call back from our expert legal team.

Start your claim