“They said, we’re going to have to operate straight away. I was frightened.”
Sylvia’s Story
Medical Negligence Claim: How Sylvia Secured Compensation After a Cannula Was Left in Her Arm
If you’ve suffered harm due to medical negligence after treatment or a hospital visit, you may be entitled to claim compensation. Sylvia’s story highlights how a simple procedure went wrong and led to further surgery and distress.
After attending the hospital, Sylvia was left with a foreign object in her arm, which was later identified as a plastic medical cannula that had not been removed properly.
Watch Sylvia’s Story:
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In 99% of cases, we recovered more compensation than the insurer’s first offer.
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Let us handle your case. Our specialists can step in anytime—even on cases others reject.
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
Unlimited legal advice
Get unlimited, no-obligation support. We'll explain your rights—no cost, no pressure.
Max Compensation
In 99% of cases, we recovered more compensation than the insurer’s first offer.
Experts in Tough Cases
Let us handle your case. Our specialists can step in anytime—even on cases others reject.
What happened?
After a hospital visit, Sylvia noticed something unusual in her arm and became concerned that a medical device had been left behind.
When she raised this with doctors, she was initially told it felt like a varicose vein, but Sylvia insisted that it felt different.
“The doctor told me it felt like a varicose vein, and I said no, it feels like plastic.”
Further investigations were carried out, including scans, which eventually confirmed Sylvia’s concern:
- A plastic cannula had been left inside her arm
- The object had been missed during initial examination
- Additional procedures were required to locate it
Once identified, Sylvia was told she would need urgent surgery to remove the object.
What was the impact on her life?
The incident caused both physical and emotional distress for Sylvia.
She experienced:
- The shock of discovering a foreign object left inside her body
- Anxiety and fear while waiting for further tests and diagnosis
- The stress of undergoing unexpected surgery to remove the cannula
Sylvia described feeling frightened when she was told she needed to go into surgery immediately, highlighting the emotional impact of the experience.
The situation also caused unnecessary pain and inconvenience, as the issue could have been avoided with proper care during her initial treatment.
What our clients say
How did we help?
Following her experience, Sylvia turned to Express Solicitors to explore her right to claim compensation.
Our clinical negligence team:
- Reviewed her medical treatment and identified failures in care
- Established that the cannula had not been properly removed
- Built a case demonstrating the avoidable nature of the incident
Throughout the process, Sylvia was kept informed and supported at every stage.
She described the service as:
“Absolutely brilliant… they are there for you. If you phone up and want to speak to someone, they call back straight away.”
What was the outcome?
Sylvia successfully secured £4,000 in compensation for her experience.
The outcome recognised:
- The distress caused by the retained medical object
- The need for additional surgery
- The overall impact on her wellbeing
Sylvia said she was happy with the result and the way her case was handled.
You’ll claim more with us.
We have recovered an additional £21.2m more in compensation for clients who switched to us from their previous firm.
Contact us now to discover the real value of your claim.
Key moments from Sylvia’s story
- 0:00–0:15 — Discovering something wrong after a hospital visit
- 0:15–0:30 — Initial dismissal by medical staff
- 0:30–0:45 — Tests and scans identifying the cannula
- 0:45–1:00 — Urgent surgery required
- 1:00–end — Compensation outcome and feedback
Speak to our team
If you’ve experienced medical negligence, such as a foreign object being left in your body after treatment, you may be entitled to compensation.
Our specialist solicitors handle claims on a no win, no fee basis, giving you access to expert support without financial risk.
Contact us today for free, no‑obligation advice.

