How to make a CICA claim
Have you been an innocent victim of a violent crime or assault? Speak to our specialist criminal injury solicitors to find out if you’re eligible to make a no win, no fee claim.
How to make a CICA claim
Have you been an innocent victim of a violent crime or assault? Speak to our specialist criminal injury solicitors to find out if you’re eligible to make a no win, no fee claim.
What is a CICA claim?
A CICA claim is an application to the Criminal Injuries Compensation Authority. This is a government scheme that can award compensation to people injured as a result of violent crime in England, Scotland or Wales. Instead of claiming against the person who harmed you, you claim against this government-run scheme.
CICA claims can cover many types of crimes, including physical assault, domestic abuse, sexual offences and serious threats of violence. The scheme has its own rules, time limits and compensation structure, which can feel confusing at first.
Our criminal injuries team
At Express Solicitors we have a team of criminal injury solicitors who are experts in their field, working closely with CICA to secure you the compensation and justice you deserve.
Over the years, we’ve supported clients across the country in securing compensation through the CICA. We take the time to work closely with each client and their family, ensuring they receive the guidance and support needed to rebuild their lives.
Craig
Newton
Partner - Head of Criminal Injuries Compensation
Claire
Reddicen
Associate Chartered Legal Executive
Michael
Wharton
Solicitor
Rebecca
Adjei
Trainee Solicitor
Are you eligible to claim through CICA?
CICA eligibility rules can feel confusing, especially if the incident happened a long time ago or involved ongoing abuse. The scheme has clear criteria, but there are also situations where CICA might still consider a claim even if things weren’t reported straight away or circumstances were complicated. Below, we’ll break down the basics to help you know where you stand. If you’re unsure, getting personalised, professional guidance can make the process easier.
Basic eligibility criteria
To qualify, the incident must be a “crime of violence”. This can include physical assault, domestic abuse, sexual offences or serious threats that caused you harm. The incident must have happened in the England, Scotland or Wales, and it must have been reported to the police.
You can apply for yourself, for a child you’re responsible for, or on behalf of a loved one who has died as a result of a violent crime.
Situations that may affect eligibility
Some factors can influence whether CICA accepts a claim. A criminal record can affect eligibility but it doesn’t automatically prevent you from applying.
If you delayed reporting, especially in cases involving trauma, sexual assault, domestic abuse or historic abuse, CICA can still consider your claim. These experiences can make reporting incredibly difficult, and the scheme recognises this.
If your situation is complex or you’re unsure about the rules, speaking to a solicitor can help you understand your options.
What our clients say
What you need before you start your CICA claim
Having a few key details to hand can make your CICA application smoother, but don’t worry if you’re missing information. CICA can often request what it needs directly from the police or medical professionals. What matters most is that you feel ready to begin. Here’s a simple checklist to help you prepare:
- Crime reference number and the police force handling the case
- Date and location of the incident, or the period of abuse
- Your personal details (name, address, National Insurance number)
- GP or hospital names and any treatment dates
- Employment details if loss of earnings may apply
- Details of any previous CICA claim
If you’re unsure about any of this, you can still start your application. This checklist will simply put you in a more prepared position.
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How to make a CICA claim – step by step
The CICA process can feel like additional pressure, especially if you’re already coping with the impact of a violent crime. Breaking it down into clear steps can help you move forward at your own pace.

Step 1 – Report the crime to the police
CICA applications require the crime to have been reported to the police. For many survivors, especially those affected by domestic abuse, sexual offences or historic abuse, this can be an emotional step. You can report when you feel able, and you don’t need to have all the details to start that conversation.

Step 2 – Check the basic CICA rules
Before applying, it helps to check the key requirements. You should determine the crime type, where it happened, reporting and any time limits. CICA works differently to civil claims, as it’s a government scheme with its own criteria.

Step 3 – Gather key information and evidence
Use the checklist above to guide you. CICA will request police and medical evidence directly, but providing accurate details can speed up their information checks.

Step 4 – Complete the online CICA application form
You apply through the GOV.UK website, and the process is free. You can apply for yourself, a child or someone who cannot apply on their own. A solicitor isn’t required, but support is available if you want guidance.

Step 5 – CICA assesses your claim
CICA reviews the police information, any medical evidence and your eligibility. Timescales vary from case to case depending on the evidence available and how quickly third parties respond. Applications to the CICA tend to progress slowly and claims on average take 12-24 months to conclude, however complex claims can take much longer.

Step 6 – You receive a decision or offer
CICA might make an offer, refuse the claim or ask for more information. If you disagree with the outcome, you may be able to request a review or appeal.
If the process feels overwhelming at any stage, we can guide you through the steps and help you understand your options.
Time limits and how long a CICA claim can take
Time limits are an important part of the CICA process, but they’re not always straightforward. Many people assume they’re out of time when they might still be able to apply, especially in situations involving trauma or long-term abuse. Here’s what to consider.
CICA time limits – are you still in time?
CICA has typical deadlines for making a claim, but there are important exceptions. Children, survivors of abuse and people who were unable to claim sooner for mental health reasons may still be eligible. If you’re unsure, don’t rule yourself out. It’s always worth checking.
How long does a CICA claim take?
On average CICA claims can take around 12-24 months to conclude, however complex claims can take much longer. The timeframe depends on how quickly the police provide information, whether medical evidence is needed and how complex the case is. There are no fixed or guaranteed timelines, as every case is different.
Do you need a solicitor to help with your CICA claim?
You don’t have to use a solicitor to make a CICA claim. The application is free, and many people start the process themselves. But you may want support if the rules feel confusing or your case is complex.
Can you make a CICA claim on your own?
The CICA process is designed so you can apply without legal help, and many people do. However, a solicitor can help guide you through the process without stress.
How a solicitor can help
A solicitor can walk you through the rules, help organise evidence, explain losses you might be able to claim for and support you through reviews or appeals.
No win, no fee explained
CICA doesn’t cover legal costs, but no win, no fee funding is be available. You don’t pay anything upfront and a success fee is only payable if your claim succeeds. Terms and conditions apply.
What happens after you apply?
Once your application is submitted, CICA begins gathering evidence. They’ll request information from the police and could ask your GP or hospital for medical records. Sometimes they’ll come back to you with follow-up questions. This is normal and doesn’t mean anything is wrong with your claim.
When CICA has enough information, they’ll make a decision. You might receive an offer, a refusal, or a request for more details. If you disagree with the outcome, you may be able to ask for a review or appeal.
Get in touch
If you’re unsure about your eligibility, worried about time limits or finding the paperwork overwhelming, you don’t have to go through the CICA process alone. We offer free initial advice, so you can talk things through with someone who understands how the scheme works and what CICA may need from you.
Whether you’re starting a new claim, dealing with delays or challenging a decision, we’re here to guide you with clarity and care. If you’d like support at any stage, get in touch with Express Solicitors and we’ll help you take the next step with confidence.
CICA claim FAQs
Who can make a CICA claim? 
Do I need to know who attacked me to make a CICA claim? 
Can I claim if nobody has been charged or convicted? 
Can I make a CICA claim for domestic abuse or sexual assault? 
Can I claim for psychological injury only? 
Can I make a CICA claim years after the incident? 
What if I have a criminal record – can I still claim? 
Should I accept the first CICA offer? 
Can I switch to a solicitor after starting my CICA claim myself? 
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