“They were lovely to me on the phone, they put me at ease and helped with everything I didn’t understand.”
Loraine’s Story
Pedestrian Accident Claim: How Loraine Secured Compensation After Being Hit by a Moped
If you’ve been injured in a road traffic accident as a pedestrian, you may be entitled to claim compensation. Loraine’s story shows how a routine journey turned into a life-changing event and how expert legal support helped her move forward.
In March 2022, Loraine was crossing the road at a pedestrian crossing when she was unexpectedly struck by a moped. What should have been a safe crossing left her with multiple injuries and long-term health complications.
Watch Loraine’s Story:
Why Choose Express?
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
Unlimited legal advice
Get unlimited, no-obligation support. We'll explain your rights—no cost, no pressure.
Max Compensation
In 99% of cases, we recovered more compensation than the insurer’s first offer.
Experts in Tough Cases
Let us handle your case. Our specialists can step in anytime—even on cases others reject.
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
No win no fee
We cover all legal costs, never charge upfront fees, and we only get paid if you do.
Unlimited legal advice
Get unlimited, no-obligation support. We'll explain your rights—no cost, no pressure.
Max Compensation
In 99% of cases, we recovered more compensation than the insurer’s first offer.
Experts in Tough Cases
Let us handle your case. Our specialists can step in anytime—even on cases others reject.
What happened?
On 24 March 2022, Loraine was walking across a pedestrian crossing, checking both directions as expected.
In a sudden moment, she was struck by a moped while crossing.
The collision caused multiple serious injuries, including:
- A broken leg
- A fractured rib
- A black eye, which led to recurring nosebleeds
- Severe bruising
Following the accident, Loraine spent two and a half weeks in hospital, before returning home where her recovery continued with limited mobility.
What was the impact on her life?
The accident had a profound effect on Loraine’s independence and quality of life.
After returning home, she was unable to carry out even basic daily activities:
- Unable to shower or care for herself
- Completely dependent on her sons for support
- Confined to limited movement with specialist equipment
Loraine described feeling as though she had “become like a baby again”, highlighting the emotional impact of losing independence.
The long-term impact has been significant:
- Development of osteoarthritis in her right knee, causing ongoing pain
- Additional strain leading to arthritis in her hands due to crawling upstairs
- Permanent lifestyle changes and reduced mobility
Because her home could not accommodate a stairlift, Loraine had to crawl upstairs, placing further strain on her body and worsening her condition.
She describes the experience as “horrible” and says the accident has permanently changed her life.
What our clients say
How did we help?
After the accident, Loraine was unsure whether she could make a claim. Her son searched online and found Express Solicitors.
Our Road Traffic Accidents team spoke with Loraine, explaining her rights and confirming that she could pursue a claim.
Throughout the process, we:
- Reviewed medical evidence and the circumstances of the accident
- Built a case demonstrating the impact of the injuries
- Guided Loraine through each stage in clear, simple terms
Loraine described the experience as easy and reassuring, with the team taking time to explain legal terminology and support her whenever she had questions.
What was the outcome?
Loraine successfully secured compensation for her injuries and the impact on her life.
The financial settlement has helped to:
- Relieve financial pressure and cover essential costs
- Provide stability without immediate worry about bills
- Support her ongoing recovery and future needs
Loraine said the compensation has helped her significantly, giving her peace of mind during a difficult time. Despite the lasting effects of her injuries, the outcome has allowed her to move forward with greater security.
You’ll claim more with us.
We have recovered an additional £21.2m more in compensation for clients who switched to us from their previous firm.
Contact us now to discover the real value of your claim.
Key moments from Loraine’s story
- 0:00–0:12 — The accident at the pedestrian crossing
- 0:12–0:30 — Injuries sustained and hospital stay
- 0:30–0:50 — Loss of independence and reliance on family
- 0:50–1:20 — Long-term impact including osteoarthritis
- 1:20–1:40 — Finding Express Solicitors
- 1:40–2:00 — Claims process and outcome
Speak to our team
If you’ve been injured as a pedestrian or in any road traffic accident, you may be entitled to compensation.
Our specialist solicitors handle claims on a no win, no fee basis, giving you access to expert support without financial risk.
Contact us today for free, no-obligation advice.

