Zoe Richmond is a Litigation Executive in the Road Traffic Accident department, having joined the firm in March 2017.
When asked what she enjoys most about her role at Express, Zoe responded: “I enjoy talking to my clients and building up a rapport with them. You often find that when a client has been involved in an accident it can affect every aspect of their life, from their ability to work to their home life. I pride myself on being able to listen to clients and to reassure them that my job on their behalf is to make this process as easy and swift as possible and to achieve the best settlement for them on the available evidence. I also enjoy the litigation process and drafting proceedings and witness statements.”
Zoe describes her extensive experience as being her main attribute for success, having worked as a fee earner for more than 15 years, Zoe has worked on many high value litigated cases and commented, “Over the years I have had many client’s come back to me after unfortunately being involved in further accidents.”
Zoe is an Associate member of CILEx having also previously completed a BSc degree in Business and Finance at Salford University.