Beauty treatments are meant to make you feel better. But when something goes wrong, it can leave you feeling hurt, embarrassed or unsure where to turn. You might be dealing with pain, burns, scarring or emotional distress. You may also be wondering if your experience is serious enough to make a claim.
If you were injured during a salon or cosmetic treatment, you could make a beauty salon injury claim. This includes emotional harm as well as physical injuries. Parents can also claim if a child was hurt during a junior beauty service.
At Express Solicitors, we understand how upsetting these situations can be. We specialise in beauty salon injury claims. Our team will listen, support you and help you take the next step with confidence. We handle a wide range of personal injury claims with care and expertise.
How can you be injured at a salon or clinic?
Injuries at salons can be painful and emotionally distressing. A treatment that was meant to boost your confidence can leave you feeling anxious, embarrassed or afraid to try again.
There are many ways a beauty or cosmetic treatment can go wrong. Some of the most common injuries include:
- Chemical burns from hair dye, bleach or other harsh products are common in burn injury claims
- Eye injury claims
- Laser burns or skin damage – this could lead to a laser injury compensation claim
- Scalds from hot wax or heated tools
- Allergic reactions caused by missing or incorrect patch testing
- Cuts, slips or trips due to unsafe conditions
You might also experience emotional harm. This could be a loss of confidence, anxiety in social situations or fear of future treatments. These effects matter just as much as the physical injuries.
If you have suffered from a cosmetic treatment gone wrong or are thinking about making a salon burn claim in the UK, we can help.
Who is liable for beauty treatment injuries?
If you have been injured during a beauty or cosmetic treatment, it is important to understand who may be responsible. Liability depends on how the treatment was carried out and who was in charge. These types of cases are often handled as public liability claims
These are the most common people or businesses who could be at fault:
- Individual therapist or technician – If they are self-employed, they may have their own liability insurance and be directly responsible for your injury.
- Salon owner or manager – They may be liable if they failed to check qualifications, provide proper training or supervise staff properly.
- Product manufacturer – This is less common but can apply if a product or piece of equipment was faulty or caused harm due to incorrect labelling.
To make a successful claim, we will need to show that someone failed in their duty of care. This may include not carrying out a patch test, using unsafe products or failing to follow safety rules.
If you are unsure who was at fault, we can review your case in confidence. Our team can help you understand your options and explain what comes next.
How to prove your salon injury claim
If you are thinking about making a beauty salon injury claim, it helps to gather as much evidence as you can. This can show what went wrong and how it affected you.
You might find it useful to collect:
- Photos taken before and after the treatment
- Any written consent forms or patch test records
- Screenshots of appointment bookings or messages with the salon
- Details of any witnesses, including other customers
- Medical records or GP notes from any treatment you received
Even if you do not have all of this, do not worry. Our team can help you fill in the gaps. We understand how hard it can be to revisit what happened, especially after a cosmetic treatment gone wrong.
Claims like laser injury compensation often rely on showing poor technique, lack of training or unsafe equipment. The more information you can provide, the better we can support your case.
Can you claim for more than physical injuries?
Yes, you can. A beauty salon injury is not always just about visible harm. Many people also suffer emotional or psychological effects after a cosmetic treatment gone wrong.
You might feel anxious about going to another salon. You may avoid social situations because of how you look or how you feel about yourself. Some people develop long-term conditions such as anxiety, depression or post-traumatic stress, which may also be linked to medical negligence claims.
If you have been left feeling fearful, embarrassed or distressed, you can include this in your claim. These are known as general damages. They recognise the emotional impact of what you have been through.
Make a beauty salon injury claim with Express Solicitors
Starting a claim may feel overwhelming, but you do not have to face it alone. We are here to guide you through each step and make the process as simple as possible.
When you contact us, we will begin with a free and confidential consultation. We will listen to what happened and review any evidence you have. After that, we will explain who might be responsible and whether you could make a beauty salon injury claim.
If you decide to go ahead, we will build your case and keep you informed throughout. Most claims are settled without going to court.
We work on a No Win No Fee basis, which means there is no upfront cost to start your claim. Terms apply, and we will explain everything clearly before you decide.
Whether you are dealing with a salon burn claim in the UK, an allergic reaction or emotional distress, our team is ready to help. Speak to us today. We will listen without judgment and support you every step of the way.
Frequently asked questions
What if I signed a waiver or disclaimer?
You may still be able to claim. A waiver does not remove a salon’s legal duty to provide a safe service. If they were negligent, the waiver may not prevent a claim.
Can I claim even if I didn’t go to hospital?
Yes. You can still make a claim if you saw your GP, a pharmacist or managed the injury at home. Keep any records, photos or messages about what happened.
What’s the time limit for salon injury claims?
In most cases, you have three years from the date of the injury to start a claim. For children, the three-year limit starts when they turn 18. It is best to get advice as soon as possible.
Will I need to go to court?
Most claims settle out of court. If your case does go to court, we will prepare everything for you and support you every step of the way.
What if I was harmed during a procedure involving anaesthetic?
If your injury involved incorrect use of numbing cream or local anaesthetic, it may fall under anaesthetic negligence claims.