Start your claim

£37,500 for woman who fell from her mobility scooter

Client stories

An unsuspecting holiday-maker fell from her mobility scooter after hitting an errant lump of concrete. She sustained serious injuries to her back which will affect her for years to come.

Not content with the small sum offered to her by the holiday park company, she sought legal representation from the Express Solicitors team and our lawyer Leanne Rowley was able to secure her a substantially increased payment for her pain and suffering.

An accident on holiday breaks back

Mrs Vale was just trying to enjoy her holiday to Devon in 2013 when she had an accident that left her with long term injuries and persistent pain. While travelling through Woolacombe Sands Holiday Park on her mobility scooter, she hit a lump of concrete which caused her to fall from her mobility scooter. She landed on her back, immediately knowing that she had sustained a nasty injury.

An orthopaedic surgeon advised Mrs Vale that she had sustained a fracture to her lower back. She was told that recovery would be expected within 6-9 months.

The fight for fair compensation for innocent holiday maker

Leanne Rowley and the team representing Mrs Vale immediately contacted the holiday park who quickly admitted to liability for the improperly laid road and made an initial offer of £4,015 to settle the claim. This was quickly rebuffed by the claimant and the team, believing it not to be representative of the continued pain she was in.

As she was still experiencing pain in the lower back, an appointment with a Pain Consultant was recommended.

After seeing the Pain Consultant it was apparent that Mrs Vale had developed a pain condition and was struggling with everyday life as a result of the accident and needing to take morphine on a daily basis. This accident wasn’t a one off injury and £4,015 certainly wasn’t representative of the client’s condition.

After further medical evidence was disclosed to the Defendants, they made a counter offer of £20,000 to settle the claim, which was also rejected.

An improved and just settlement

In 2017 after negotiations between Leanne Rowley and the Defendant, the case was settled for £37,500. This was an excellent result considering the Defendant’s first offer and the client was extremely happy with the outcome and grateful for Leanne and the team’s help throughout the claims process.

Leanne was happy to see Mrs Vale leave this long legal battle behind her after what was supposed to be a pleasant holiday away, “Nobody likes the idea of going on holiday, only to suffer a serious injury and enter four years of legal battles. We were pleased we could secure a much improved compensation offer for her significant pain and suffering.”