Start your claim

Compensation settlement raised from £2,000 to £55,000 for tarmac trip victim

Client stories

After a woman tripped over improperly raised tarmac in a shopping centre carpark, suffering multiple injuries, she was initially offered a £2,000 settlement from the construction company responsible.

Not content with such a paltry sum, she wisely sought legal representation. We were more than happy to help her recover over £55,000 for her pain and suffering – an incredible increase from the original derisory offer.

Multiple injuries from tarmac troubles

Our client was shopping at the Westway Cross Retail Park in Greenford, London, in the summer of 2013. The car park was having work done and the construction company had created temporary walkways for customers to use to bypass the works.

Whilst using one of these walkways, our client tripped over a raised ridge of tarmac that crossed her path. As a result of her fall, she suffered injuries to her back, arm, foot, and ankle.

These injuries would cause her problems for years after the accident, creating difficulty in many aspects of her life.

Medical evidence the cornerstone of legal attack

We initially wrote to the company responsible for the construction works and the walkways in question, who quickly admitted liability for the accident. However, prior to this admission, they offered the client £2,000 to settle the case, which was rejected.

We then instructed two orthopaedic surgeons to provide written evidence in relation to the client’s injuries. It was clear from their reports that our client was unlikely to recover completely and she would be left with lifelong symptoms.

An Occupational Therapist was then asked to provide a detailed report which discussed all of the assistance and mechanical aides that the client would require in the future because of the accident. These aides included items such as a recliner chair and a walk in bath and shower unit.

The medical evidence highlighted the severity of these injuries far eclipsed the assumptions that this was just a simple trip and a large improvement on £2,000 was needed.

They then made offers of £18,000 and £20,000, both of which the client rejected. We sought specialist advice from a barrister in relation to the likely settlement that the client could expect to recover.

Expert analysis cements huge payout for victim

Upon receipt of the written advice from the barrister and after our solicitor Ryan Postlethwaite engaged in telephone negotiations with the Defendant’s Solicitor, a settlement was agreed in the sum of £55,000.

This sum will allow the client to attempt to return to a sense of normality, years after this accident and with the ailments it has given her.

Ryan Postlethwaite was pleased to see his client hold firm on her claim and get the best possible payment: “The original offer of £2,000 was simply derisory, especially as they had admitted liability. Working with medical experts and specialist barristers proved once again that there is no better basis for a case than reliance on facts, evidence, and expertise. We hope this money will help our client move on comfortably and securely.”