Pub landlady awarded £200,000 after losing toes

A compassionate legal approach wins the day

After Tracy approached the Express Solicitors team to represent her in her claim for compensation, we were never going to turn down her case. This woman’s life had been turned upside down and her professional and personal life was suffering as a result.

On top of helping Tracy navigate the legal path to compensation, Sharon Denby and Clair Carlo, who led the case, organised cognitive behavioural therapy for Tracy which, in her own words, “really helped her come to terms with her injuries.”

Tracy was very positive and complimentary about her experience bringing forward her claim: “This was a very distressing accident but everyone at Express Solicitors got me through it with their fantastic emotional support as well as their legal advice. The accident turned my life upside down, but Express Solicitors helped me turn it around again,”

“To Sharon and Claire, my case was more than a job and my welfare was their main concern. The whole experience without them would have been unbearable, but they were there for me emotionally and I always knew I could call them if I needed someone to talk to.

“Whenever I contacted the firm I was always put through to somebody that could help. Everybody was polite and I really couldn’t have asked for a better service. I felt like I knew the team personally and in traumatic times it meant everything to me.”

Sharon and Clair were delighted to help Tracy secure a payment of £200,000 in damages following her accident. Taking into account the physical trauma, impact on her professional life, and personal struggles, the amount represents a huge win for Tracy.