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Training Department

Gerald McHugh

Partner- Head of Training

Gerald McHugh

Partner- Head of Training

Gerald McHugh joined Express Solicitors as a Partner, in November 2014. Gerald’s role as Head of Training at Express means he plays a primary role in leading the Training, providing direction and impetus to the development programs within the business.

As Head of Training Gerald also plays a strategic role, overseeing the focused creation of content, learning materials and delivery.

The development of the talent within Express is at the heart of the success of the business. Gerald’s team design and deliver training, taking advantage of the whole range of delivery options. Training at Express is extremely varied and diverse, ranging from traditional group session delivery in seminars to webinars and e-learning. Gerald also leads the design and delivery of small group workshops, working with the firm’s fee earners to help develop their knowledge and skills. Individual Coaching sessions complete the compliment of delivery mediums used as a vehicle for targeted accelerated development.

Gerald has spent a considerable number of years managing legal practices as well as training lawyers to become tactical litigators. He created and managed his own firm, McHugh Solicitors, for 15 years and prior to that in his earlier career as a Head of Personal Injury he actually trained several of Express’ Partners, including James Maxey and Robin Patey.

Gerald utilises his extensive experience in conducting personal injury litigation over many years including; public and occupier’s liability, employer’s liability and accidents on the road. Over the span of his career he has worked on numerous high-value and complex actions such as claims involving amputation, paralysis, and head injuries.

When asked what he enjoys most about his role, Gerald answered: “The opportunity to meet so many different types of people and helping them to obtain the justice they deserve.”

Gerald believes that being a good listener is essential to success in the industry, he quotes: ‘I never learn anything talking. I only learn when I ask questions.

Email Gerald

Profile Picture of David Small

David Small

Partner

David Small

Partner

David Small is a Partner at Express Solicitors, having joined the firm in May 2018. David specialises in Professional Negligence and Personal Injury claims.

When asked what David enjoys about his role, he commented “I enjoy achieving compensation for victims of civil wrongs. I’m not the best but I’m a good listener – I hope I’m empathetic whilst being objective and I try always to see the wood for the trees and do the things needed to bring results for clients.”

David has worked as a Consultant Solicitor from 1999 until 2018, working in various partnerships previous to that. He also has a Bsc in Pure Chemistry.

Email David

Tanya Atkinson

ICT Trainer

Tanya Atkinson

ICT Trainer

Tanya joined Express in 2016 as an ICT Trainer having gained a degree in Computer Networking and previously worked as a qualified teacher in schools across Manchester.

“I am a qualified teacher with years of experience on dealing with every type of learner, when I am in the classroom I can quickly decide on the pace and adapt to my audience. I think without my teacher training and experience I wouldn’t be able to deliver as well.”

When asked what she most enjoys about her role, Tanya replied: “I really enjoy being able to work with every department of the firm which helps me to get to know everyone a bit better. Teaching is what I feel I do best and when I hear feedback that what I’ve thought is being used to improve the efficiency of their work I can’t help but smile.”

Email Tanya

Julia Smith

Trainer

Julia Smith

Trainer

Julia has over 20 years’ training experience across different sectors and has worked for Companies such as Pareto Law, Talk Talk and Astra Zeneca. Julia’s role is designing and delivering training on areas such as, communication skills, customer journey and sales techniques, as well as supporting the IT training department.

Julia has a passion for training and loves watching people grow and seeing great results within the business. When asked what she likes best about her role, Julia commented “I care about the client’s journey from beginning to end. I believe that everyone within a business has their part to play in making the clients experience the best it can be. My role is to help others realise their full potential.”

Julia’s biggest achievement to date involved writing and delivering a training course for customer service excellence for over 500 employees in the insurance sector which won a Training Journal award for learner transfers. Julia become a trainer when she worked for British Airways and she says ‘I have not looked back since’.  Julia has 10 years’ experience in the travel industry and then moved to the insurance and telecoms sector.

Email Julia

Gerald McHugh

Partner- Head of Training

READ BIO

Gerald McHugh joined Express Solicitors as a Partner, in November 2014. Gerald’s role as Head of Training at Express means he plays a primary role in leading the Training, providing direction and impetus to the development programs within the business.

As Head of Training Gerald also plays a strategic role, overseeing the focused creation of content, learning materials and delivery.

The development of the talent within Express is at the heart of the success of the business. Gerald’s team design and deliver training, taking advantage of the whole range of delivery options. Training at Express is extremely varied and diverse, ranging from traditional group session delivery in seminars to webinars and e-learning. Gerald also leads the design and delivery of small group workshops, working with the firm’s fee earners to help develop their knowledge and skills. Individual Coaching sessions complete the compliment of delivery mediums used as a vehicle for targeted accelerated development.

Gerald has spent a considerable number of years managing legal practices as well as training lawyers to become tactical litigators. He created and managed his own firm, McHugh Solicitors, for 15 years and prior to that in his earlier career as a Head of Personal Injury he actually trained several of Express’ Partners, including James Maxey and Robin Patey.

Gerald utilises his extensive experience in conducting personal injury litigation over many years including; public and occupier’s liability, employer’s liability and accidents on the road. Over the span of his career he has worked on numerous high-value and complex actions such as claims involving amputation, paralysis, and head injuries.

When asked what he enjoys most about his role, Gerald answered: “The opportunity to meet so many different types of people and helping them to obtain the justice they deserve.”

Gerald believes that being a good listener is essential to success in the industry, he quotes: ‘I never learn anything talking. I only learn when I ask questions.

Profile Picture of David Small

David Small

Partner

READ BIO

David Small is a Partner at Express Solicitors, having joined the firm in May 2018. David specialises in Professional Negligence and Personal Injury claims.

When asked what David enjoys about his role, he commented “I enjoy achieving compensation for victims of civil wrongs. I’m not the best but I’m a good listener – I hope I’m empathetic whilst being objective and I try always to see the wood for the trees and do the things needed to bring results for clients.”

David has worked as a Consultant Solicitor from 1999 until 2018, working in various partnerships previous to that. He also has a Bsc in Pure Chemistry.

Tanya Atkinson

ICT Trainer

READ BIO

Tanya joined Express in 2016 as an ICT Trainer having gained a degree in Computer Networking and previously worked as a qualified teacher in schools across Manchester.

“I am a qualified teacher with years of experience on dealing with every type of learner, when I am in the classroom I can quickly decide on the pace and adapt to my audience. I think without my teacher training and experience I wouldn’t be able to deliver as well.”

When asked what she most enjoys about her role, Tanya replied: “I really enjoy being able to work with every department of the firm which helps me to get to know everyone a bit better. Teaching is what I feel I do best and when I hear feedback that what I’ve thought is being used to improve the efficiency of their work I can’t help but smile.”

Julia Smith

Trainer

READ BIO

Julia has over 20 years’ training experience across different sectors and has worked for Companies such as Pareto Law, Talk Talk and Astra Zeneca. Julia’s role is designing and delivering training on areas such as, communication skills, customer journey and sales techniques, as well as supporting the IT training department.

Julia has a passion for training and loves watching people grow and seeing great results within the business. When asked what she likes best about her role, Julia commented “I care about the client’s journey from beginning to end. I believe that everyone within a business has their part to play in making the clients experience the best it can be. My role is to help others realise their full potential.”

Julia’s biggest achievement to date involved writing and delivering a training course for customer service excellence for over 500 employees in the insurance sector which won a Training Journal award for learner transfers. Julia become a trainer when she worked for British Airways and she says ‘I have not looked back since’.  Julia has 10 years’ experience in the travel industry and then moved to the insurance and telecoms sector.