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Training Department

David Small

Partner

David Small

Partner

David Small is a Partner at Express Solicitors, having joined the firm in May 2018. David specialises in Professional Negligence and Personal Injury claims.

When asked what David enjoys about his role, he commented “I enjoy achieving compensation for victims of civil wrongs. I’m not the best but I’m a good listener – I hope I’m empathetic whilst being objective and I try always to see the wood for the trees and do the things needed to bring results for clients.”

David has worked as a Consultant Solicitor from 1999 until 2018, working in various partnerships previous to that. He also has a Bsc in Pure Chemistry.

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Stephanie Warlow

Associate Solicitor - Case Progression & Systems Trainer (PI)

Stephanie Warlow

Associate Solicitor - Case Progression & Systems Trainer (PI)

Stephanie Warlow is an Associate Solicitor in the Quality and Progression department at Express Solicitors. Stephanie initially joined the firm’s New Client Team in July 2014, transferring to assist Daniel Slade for 3 and a half years before qualifying as a Solicitor in the Occupier’s Liability Department in July 2018. Stephanie transferred to the Quality and Progression team in January 2020 to take up a role in compliance.

Stephanie’s role in the Quality and Progression team is to ensure that cases are quickly progressing in compliance with legal, regulatory and internal requirements. Her experience as a file handler has helped prepare her for the current role and she helps file handlers ensure that the best level of service is provided to our clients whilst achieving a swift and favourable conclusion in their claims. Stephanie also assists our Data Protection Officer in investigating data protection matters within the firm.

Before joining Express Solicitors, Stephanie achieved a 1st Class Honours Law degree at Manchester Metropolitan University and subsequently achieved a Distinction Diploma in Legal Practice at the University of Law. She has also worked voluntarily as an advisor at the Citizens Advice Bureau in Wigan.

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Tanya Atkinson

IT Training and Training Governance Manager

Tanya Atkinson

IT Training and Training Governance Manager

Tanya joined Express in 2016 as an ICT Trainer having gained a degree in Computer Networking and previously worked as a qualified teacher in schools across Manchester.

“I am a qualified teacher with years of experience on dealing with every type of learner, when I am in the classroom I can quickly decide on the pace and adapt to my audience. I think without my teacher training and experience I wouldn’t be able to deliver as well.”

When asked what she most enjoys about her role, Tanya replied: “I really enjoy being able to work with every department of the firm which helps me to get to know everyone a bit better. Teaching is what I feel I do best and when I hear feedback that what I’ve thought is being used to improve the efficiency of their work I can’t help but smile.”

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Julia Smith

Client Journey and Soft Skills Trainer

Julia Smith

Client Journey and Soft Skills Trainer

Julia has over 20 years’ training experience across different sectors and has worked for Companies such as Pareto Law, Talk Talk and Astra Zeneca. Julia’s role is designing and delivering training on areas such as, communication skills, customer journey and sales techniques, as well as supporting the IT training department.

Julia has a passion for training and loves watching people grow and seeing great results within the business. When asked what she likes best about her role, Julia commented “I care about the client’s journey from beginning to end. I believe that everyone within a business has their part to play in making the clients experience the best it can be. My role is to help others realise their full potential.”

Julia’s biggest achievement to date involved writing and delivering a training course for customer service excellence for over 500 employees in the insurance sector which won a Training Journal award for learner transfers. Julia become a trainer when she worked for British Airways and she says ‘I have not looked back since’.  Julia has 10 years’ experience in the travel industry and then moved to the insurance and telecoms sector.

Email Julia

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Karl Young

Training Lawyer

Karl Young

Training Lawyer

Email KarlLinkedIn

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Amie Etherington

PA to Gerald McHugh

Amie Etherington

PA to Gerald McHugh

Email Amie

David Small

Partner

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David Small is a Partner at Express Solicitors, having joined the firm in May 2018. David specialises in Professional Negligence and Personal Injury claims.

When asked what David enjoys about his role, he commented “I enjoy achieving compensation for victims of civil wrongs. I’m not the best but I’m a good listener – I hope I’m empathetic whilst being objective and I try always to see the wood for the trees and do the things needed to bring results for clients.”

David has worked as a Consultant Solicitor from 1999 until 2018, working in various partnerships previous to that. He also has a Bsc in Pure Chemistry.

Stephanie Warlow

Associate Solicitor - Case Progression & Systems Trainer (PI)

READ BIO

Stephanie Warlow is an Associate Solicitor in the Quality and Progression department at Express Solicitors. Stephanie initially joined the firm’s New Client Team in July 2014, transferring to assist Daniel Slade for 3 and a half years before qualifying as a Solicitor in the Occupier’s Liability Department in July 2018. Stephanie transferred to the Quality and Progression team in January 2020 to take up a role in compliance.

Stephanie’s role in the Quality and Progression team is to ensure that cases are quickly progressing in compliance with legal, regulatory and internal requirements. Her experience as a file handler has helped prepare her for the current role and she helps file handlers ensure that the best level of service is provided to our clients whilst achieving a swift and favourable conclusion in their claims. Stephanie also assists our Data Protection Officer in investigating data protection matters within the firm.

Before joining Express Solicitors, Stephanie achieved a 1st Class Honours Law degree at Manchester Metropolitan University and subsequently achieved a Distinction Diploma in Legal Practice at the University of Law. She has also worked voluntarily as an advisor at the Citizens Advice Bureau in Wigan.

Tanya Atkinson

IT Training and Training Governance Manager

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Tanya joined Express in 2016 as an ICT Trainer having gained a degree in Computer Networking and previously worked as a qualified teacher in schools across Manchester.

“I am a qualified teacher with years of experience on dealing with every type of learner, when I am in the classroom I can quickly decide on the pace and adapt to my audience. I think without my teacher training and experience I wouldn’t be able to deliver as well.”

When asked what she most enjoys about her role, Tanya replied: “I really enjoy being able to work with every department of the firm which helps me to get to know everyone a bit better. Teaching is what I feel I do best and when I hear feedback that what I’ve thought is being used to improve the efficiency of their work I can’t help but smile.”

Julia Smith

Client Journey and Soft Skills Trainer

READ BIO

Julia has over 20 years’ training experience across different sectors and has worked for Companies such as Pareto Law, Talk Talk and Astra Zeneca. Julia’s role is designing and delivering training on areas such as, communication skills, customer journey and sales techniques, as well as supporting the IT training department.

Julia has a passion for training and loves watching people grow and seeing great results within the business. When asked what she likes best about her role, Julia commented “I care about the client’s journey from beginning to end. I believe that everyone within a business has their part to play in making the clients experience the best it can be. My role is to help others realise their full potential.”

Julia’s biggest achievement to date involved writing and delivering a training course for customer service excellence for over 500 employees in the insurance sector which won a Training Journal award for learner transfers. Julia become a trainer when she worked for British Airways and she says ‘I have not looked back since’.  Julia has 10 years’ experience in the travel industry and then moved to the insurance and telecoms sector.

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Karl Young

Training Lawyer

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Amie Etherington

PA to Gerald McHugh

READ BIO