Express Solicitors has continued to receive excellent client feedback on the Review Centre website due to its continued commitment to excellent customer service.
At the end of a claim, all of the firm’s clients are encouraged to leave feedback on the Review Centre website. Below are the latest from a string of great reviews where clients have awarded the firm 5/5 stars for overall service. The feedback received from clients reflects the firm’s four promises. These promises outline a set of expectations for clients as a guarantee for excellent service.
Out of the 79 reviews posted so far, 97.5% of clients stated that they would recommend Express Solicitors and the firm currently scores an overall rating of 4.7 out of 5 stars. To read more reviews, please click on the link below:
“Always helpful and great service. Thank you”
Very helpful staff always answered my calls and took appropriate action to ensure I received a helpful sum of compensation. Could not think of a bad word to say about the company. Would definitely recommend to family/friends. I liked how I was always kept informed of each process. Once again, thank you very much!
“Amazing Amazing Amazing!!”
Express solicitors have helped to bring a new meaning to the word claim! They always kept me in the loop by giving me constant updates and explained things when they were not crystal clear. My Solicitor Leanne Rowley was an absolute “gem”, I actually couldn’t have asked for anyone better. She looked out for my best interests and got me the exact amount that I was looking for my damage claim. I would recommend the world to use this firm. Amazing Amazing Amazing!
“The best result I could hope for”
The solicitor who dealt with my claim, was very friendly and helped me through the whole process. It was always good to talk, it was not like talking to a solicitor but like chatting to a friend. He always gave me good advice as I have never had to do this sort of thing before, thought it would be very stressful. But there was no stress at all, thank you for all your help in the matter.
“The service was great they kept in contact regularly.”
The service was great they kept in contact regularly were easy to talk to and very reassuring and a good end result.
“Ankle Injury at Work”
After breaking an ankle at work I was put in touch with Express solicitors. I found them to be very helpful and kept me informed at regular intervals on how my case was progressing. The young lady who was dealing with my claim was very friendly and helpful and always available for a chat and gave support and advice when needed. I was very happy with the outcome of the claim and would advise anyone who wasn’t sure about where to start if they have had an accident to contact Express solicitors and let them take it from there.
When seeing an advert on TV to give your company a ring I was a bit optimistic as I was unsure haw helpful you were. I called up and was greeted fantastically and I was made to feel important. I’m claim took around 3 years due to obstructions which were eased to one side and in the end I received an offer which I accepted from the defendants. The whole way through the process I was made to feel comfortable and everything was explained to me in full at all times. I would defiantly recommend a friend in the future, Thank you
“Brilliant service – thank you!”
I contacted Express Solicitors as I had had my tooth knocked out as a result of an accident at work. I received a very efficient service – particularly from the Assistant Solicitor who was dealing with my case. I was kept well informed all of the way through the process and felt fully involved. I am struggling to think of areas where things could have been improved. I did not understand the insurance policy which was taken out in the beginning in the event that I did not win the case and how this would work; however, this provided a great deal of reassurance. Thank you very much – I would definitely recommend Express Solicitors
“Excellent and supportive service”
Express Solicitors provided an excellent service to me throughout the process of my claim. They kept me fully informed about the progress of my claim and were quick to respond to any questions I had. They got me access to the professionals I needed in order to get better and ensured I received the physiotherapy necessary for me to get back to normal. I would highly recommend this firm to anyone who needs help dealing with an issue!