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CICA appeals: How to challenge a CICA decision

Have you been an innocent victim of a violent crime or assault? Speak to our specialist criminal injury solicitors to find out if you’re eligible to make a no win, no fee claim.

CICA appeals: How to challenge a CICA decision

Have you been an innocent victim of a violent crime or assault? Speak to our specialist criminal injury solicitors to find out if you’re eligible to make a no win, no fee claim.

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What is a CICA appeal and when can you challenge a decision?

The Criminal Injuries Compensation Authority (CICA) is the government body that runs the Criminal Injuries Compensation Scheme for victims of violent crime in England, Scotland and Wales. If you’ve had a CICA claim refused or feel your award doesn’t reflect your injuries, you might be able to challenge the decision.

A CICA appeal is part of a two-stage process. First, you ask CICA to review their decision internally. If you still disagree with the outcome, you can then appeal to an independent tribunal. Many people challenge decisions because important evidence was missed, injuries were underestimated, or CICA misunderstood what happened.

Requesting a review or appeal is a normal, built-in part of the system. You’re not being difficult by asking CICA to look again. You’re simply using your right to challenge a decision that feels unfair.

CICA review

A CICA review is usually your first step if you disagree with the decision. You normally have around 56 days from the date on your decision letter to ask for this, although short extensions might be possible in exceptional circumstances.

A different CICA caseworker will look at your claim again, consider any new evidence like updated medical reports, therapy notes or financial information, and can increase, decrease or uphold the original award. This stage stays entirely within CICA.

CICA appeal

If you still disagree after the review outcome, you might be able to appeal to the First-tier Tribunal (Criminal Injuries Compensation). This tribunal is independent from CICA and forms part of the wider court and tribunal system. The tribunal looks at your case from scratch, reviews evidence from both sides and has the power to change the result. You will need the review decision before you can appeal, and there is a separate deadline for submitting the appeal, which we cover next.

Our criminal injuries team

At Express Solicitors we have a team of criminal injury solicitors who are experts in their field, working closely with CICA to secure you the compensation and justice you deserve.

Over the years, we’ve supported clients across the country in securing compensation through the CICA. We take the time to work closely with each client and their family, ensuring they receive the guidance and support needed to rebuild their lives.

Craig
Newton

Partner - Head of Criminal Injuries Compensation

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Claire
Reddicen

Associate Chartered Legal Executive

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Rebecca
Adjei

Trainee Solicitor

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Emily
Underwood

Trainee Solicitor

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Michael
Wharton

Trainee Solicitor

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How to appeal a CICA decision

Challenging a CICA decision usually means working through clear stages, each with strict deadlines. Understanding these time limits can protect your right to bring a CICA appeal and strengthen your position:

Step 1 — Read and understand your CICA decision

Keep your CICA decision and any review letters somewhere safe and note the dates carefully, as time limits usually run from those dates. Try to read the reasons CICA gives for refusing or limiting your claim, even though it might be upsetting. Highlight anything you believe is wrong, missing or unfair. This is often the point where speaking to a solicitor can help you make sense of the wording, the rules behind it and whether there are good grounds to challenge the decision.

Step 2 — Request a CICA review

If you disagree with the decision, you typically have around 56 days from the date on the decision letter to ask CICA for a review. In some cases, they may allow a short extension if there is a good reason or important evidence still being gathered. This is your chance to correct factual errors and send extra information, like updated medical reports, therapy notes, police records or details of loss of earnings. Getting this stage right can make a real difference to your award and to any later CICA appeal.

Step 3 — Appeal to the CICA tribunal if you still disagree

If you still feel the decision is wrong after the review, you might be able to bring a CICA appeal to the independent tribunal, usually within a set period of around 90 days from the review decision. Appeals are often submitted online or using a standard tribunal appeal form, which you send with a copy of the review decision and any supporting evidence. It’s important not to delay, as missing the tribunal deadline can be very difficult to fix. A solicitor can manage the forms, evidence and dates so your appeal is lodged properly and on time.

Key points for making an injury claim

What happens at a CICA tribunal appeal?

A tribunal appeal is a formal process. An independent judge and panel member(s) look at your case afresh, considering evidence from both you and CICA. They might ask questions to understand what happened, the impact of your injuries and whether the rules were applied correctly. Hearings can take place in person, by video or by phone.

The idea of a hearing can feel intimidating, but the panel’s role is to apply the scheme fairly. They can increase, reduce or uphold your award, or overturn a refusal. If you have a solicitor, you’ll be fully prepared and supported throughout.

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How a solicitor can help with your CICA appeal

A CICA appeal can feel daunting, especially when you’re already coping with the impact of a violent crime. We can step in to review your decision letter, assess your prospects of success and advise whether a CICA review, tribunal appeal, or both are appropriate.

We also help gather and organise evidence, draft clear written arguments, and prepare you for the tribunal hearing or represent you there where appropriate.

We usually act on a no win, no fee basis. That means no upfront payment to start your case, and you only pay our legal fees if your claim succeeds. A pre-agreed success fee is taken from your compensation, and we’ll explain the terms clearly before you decide whether to go ahead.

Terms and conditions apply, and outcomes can’t be guaranteed because every case depends on its own facts and evidence.

Get the best legal team on your side

  • Over 1,000 years of combined legal expertise
  • Leading experts in Criminal Injury Compensation Authority claims
  • We’ll get you more compensation than anyone else
  • We win the cases other firms can’t
  • Fully independent, and fully regulated.
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Free Consultation

You can contact Express Solicitors for a free consultation with no obligation, where we will take the time to understand your claim and offer clear, helpful guidance on your next steps.

No-Win-No-Fee

We can assist you on a no win, no fee basis, so you will only need to pay us if your claim is successful and compensation is awarded.

Client Communication

If your case is accepted, our team of CICA Solicitors will handle the process on your behalf and keep you informed at every stage.

Get In Touch

A CICA refusal or low award is not always the final word. If you disagree with a decision, strict CICA time limits mean it’s important to act quickly, understand your options and protect your right to challenge the outcome.

We know the thought of a review or tribunal hearing can feel overwhelming, but with specialist support, you can approach the process more confidently and present the strongest case possible.You don’t have to face this alone. Contact Express Solicitors for a free, confidential chat by phone or online enquiry form about your potential CICA appeal, so you can understand your options with no obligation.

CICA claim FAQs

Can I appeal if my CICA claim was refused?

If your CICA claim was refused, you may be able to request a review and, if necessary, appeal to the independent tribunal, as long as you stay within the relevant time limits.

Can I appeal if I think my CICA award is too low?

You can usually challenge an award you believe is too low by asking CICA to review the decision and, if you still disagree, appealing to the tribunal to look at your case again.

What is the time limit for appealing a CICA decision?

Time limits can be strict. You normally have around 56 days to request a review and, if needed, around 90 days from the review decision to appeal to the tribunal, though rules can be complex.

Do I have to go through a CICA review before appealing to the tribunal?

Yes. You need to ask CICA for an internal review first and receive that decision before you can bring a CICA appeal to the First-tier Tribunal (Criminal Injuries Compensation).

Do I need a solicitor to appeal a CICA decision?

You don’t have to use a solicitor, but many people find professional support helpful for understanding the rules, gathering evidence, meeting deadlines and presenting their case clearly at review or tribunal stage.

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